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Usage Metrics Not COrrect/Working

Usage metrics for reports are having missing data(The dates after OCT 3 not updated).Users table is also wrong and I have blanks in Users table.I see so many issues around Usage Metrics reported.Usage Metrics is very important feature to us,Can you please fix this immediately.Capture.PNG

Status: Accepted
New Member

Any update on this?


We are still having the same issue: usage metrics not working properly when reports are accessed via App.

Regular Visitor

In my case, the usage metrics report picks up only some of the activity but not all. I know this because I've repeatedly witnessed users open my reports during video conferences (signed in as themselves) and their activity was not reported later. I am not a service administrator and do not have access to the other logs.

Community Support



This should have been fixed.