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Unexpected Error (Session ID: 3a817589-f024-4206-8373-24a01171805d, Region: southeastasia)

mohitbijani_0-1652767796907.png

We've already connected our file through organizational account. Now we want to add another file in the same table and it is throwing us the above error. Also we have tried all other method of signing in but still getting the same error.

P.S. : We have also tried a differen

Status: Delivered

Solutions delivered.

Comments
v-cazheng-msft
Community Support
Status changed to: Investigating

Hi @mohitbijani,

 

Since your data source is Tesxt/CSV file on SharePoint, it’s a cloud data source and it isn’t necessary to configure Gateway. Here are two solutions for you.

1 Connect to data source without Gateway

vcazhengmsft_0-1652842390502.png

 

2 If you still want to connect with Gateway, please go to Manage Gateways page to see whether your data source has been registered to the gateway.

vcazhengmsft_1-1652842390506.png

 

Please reconnect after the data source has been added to the gateway.

vcazhengmsft_2-1652842390508.png

 

Best Regards,

Community Support Team _ Caiyun

v-cazheng-msft
Community Support
Status changed to: Delivered

Solutions delivered.