Unable to start power bi desktop

[Anonymous]

Hi,

I have installed latest version of power bi desktop, but while launchinhg or opening the desktop application getting issue.I also unisntalled and installed leatest power bi gateway and tried in different ways. But its not working. please help me to resolve this issue ASAP.

Thanks

Praneeth

[v-qiuyu-msft]

Hi @Anonymous, 

Please run the Power BI desktop with administrator. Also please check if there is any anti-virus application blocks the process of the Power BI desktop. 

Best Regards,
Qiuyun Yu 

[Anonymous]

Hi Qiuyun Yu ,

Still facing same issue even we have disabled the anti-virus application. please help me on this ASAP.

Thanks

Praneeth

[v-qiuyu-msft]

Hi @Anonymous, 

Please create a support ticket to let engineers look into the issue on your side. 

Best Regards,
Qiuyun Yu