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I have installed Power BI only to have "We weren't able to connect to the model" error, see details below. I've tried several of the suggested solutions here on the community:
- checked I have correct bit version and tried them both
- Reinstalled from the Microsoft website and the store
- Installed MV C++ 2015
- Run the software as admin
Only older version I found online version 2017 worked, but I can't eddit any of the dashboards as they are newer.
Feedback Type:
Frown (Error)
Timestamp:
2020-05-26T14:51:32.7211065Z
Local Time:
2020-05-26T22:51:32.7211065+08:00
Session ID:
6ade5f31-c08f-4435-ae17-60acd9af651b
Release:
May 2020
Product Version:
2.81.5831.821 (20.05) (x64)
Stack Trace:
at Microsoft.PowerBI.Client.Windows.Storage.FileOpenError.HandleError(IWindowService windowService, LocalizedString title)
at Microsoft.PowerBI.Client.Program.TryOpenOrCreateReport(IUIHost uiHost, ISplashScreen splashScreen, IFileManager fileManager, IFileHistoryManager fileHistoryManager, String filePath, FileType fileType)
at Microsoft.PowerBI.Client.Program.<>c__DisplayClass2_0.<Main>b__1()
at Microsoft.PowerBI.Client.Windows.IExceptionHandlerExtensions.<>c__DisplayClass3_0.<HandleExceptionsWithNestedTasks>b__0()
at Microsoft.Mashup.Host.Document.ExceptionHandlerExtensions.HandleExceptions(IExceptionHandler exceptionHandler, Action action)
PowerBINonFatalError:
{"AppName":"PBIDesktop","AppVersion":"2.81.5831.821","ModuleName":"Microsoft.PowerBI.Client.Windows.dll","Component":"Microsoft.PowerBI.Client.Windows.Storage.FileOpenError","Error":"Microsoft.PowerBI.Client.Windows.AnalysisServices.InvalidDynamicPortException","MethodDef":"HandleError","ErrorOffset":"76"}
OS Version:
Microsoft Windows NT 10.0.18362.0 (x64 en-GB)
CLR Version:
4.7 or later [Release Number = 528040]
Peak Virtual Memory:
37.3 GB
Private Memory:
191 MB
Peak Working Set:
265 MB
IE Version:
11.836.18362.0
User ID:
0c452bb8-47b3-4c03-ad45-c63c117d6bf6
Telemetry Enabled:
True
DPI Scale:
100%
Supported Services:
Power BI
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