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Suyan

Unable to see admin portal features in spite of being on pro trial mode

Submitted by on ‎09-16-2021 07:58 AM

Suyan_0-1631803881807.png

I recently upgraded to pro(trial mode), and I still have 49 days left for the trial mode to expire. I was able to see all features earlier but since yesterday I just get "capacity settings"(which is visible even if I do not have a pro account).

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3 Comments (3 New)
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v-chuncz-msft
Community Support
Community Support
‎09-16-2021 09:36 PM

@Suyan 

 

The full admin portal can be accessed by global admins and users who have the Power BI Administrator role. If you're not in one of these roles, you only see Capacity settings in the portal. For more information about the Power BI service administrator role, see Understanding the Power BI admin role.

Suyan
New Member
‎09-17-2021 02:06 AM

Yes, I understand. 

But, I used to get "pro" features when I started my free trial, until a couple of days ago. Any particular reason that my access to these features was revoked?

princerastogi
Regular Visitor
‎12-14-2022 08:13 PM

I am also facing the same problem. May I know what was the solution/fix for this problem?

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