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Unable to save the report after editing in Power BI service

 

Hi Power BI Support,

 

I am trying to save a power bi report after making some edits in Power BI service and it is throwing the following error. I can save the report under a different name but it is a hassle to rename them later. Is the below information helpful to troubleshoot the issue?

 

Unable to save the report
Please try again later or contact support. If you contact support, please provide these details.

 

Activity ID1fc0cbfe-ce20-496a-bbc2-21b0684d7d29
Request ID3d155799-de9c-75ac-1fb1-009eaf49e15b
Correlation IDc8929ea8-8699-80ed-9683-e5245fa26c04
Status code401
TimeThu Aug 09 2018 19:17:36 GMT-0700 (Pacific Daylight Time)
Version13.0.6199.204
 
 
 
Status: Accepted
Comments
Wilhelm
Advocate I

(repost) For what it's worth:  I had a similar issue with a report (that included bookmarks) that was created in PBI Desktop.  I then changed the report name online, tried to edit and had the same "Something went wrong" issue.

 

After a few minutes of anguish, I changed the report name (file name) of the PBIX file, republished, and now I can edit and save online again.

 

(Not sure if it's the same problem as yours, but I couldn't find anything on this issue anywhere - happened on the solution by chance trial and error - so perhaps it might help you?)

v-qiuyu-msft
Community Support

Hi @narain337@Wilhelm,

 

The same issue has been reported internally: CRI 78954359, CRI 79487703. Will update here once I get any information. 

 

Best Regards,
Qiuyun Yu 

v-qiuyu-msft
Community Support
Status changed to: Accepted
 
Wilhelm
Advocate I

Thanks, @v-qiuyu-msft - appreciate that.  Have a nice day.

chchIntech
Frequent Visitor

We are having the same issue, unable to save the report in PBI Service after editing for all our reports. 

 

Get the below error.  Any suggestions. Using the August release PBI desktop. 

 

Something went wrong
Unable to save the report
Please try again later or contact support. If you contact support, please provide these details.
Activity IDa7d64556-5a16-46ce-b6b9-ef42c807f664
Request ID8b5a2d50-25b6-6aad-32be-759f46d77cac
Correlation IDb38cc6a3-cb9d-24b4-0c55-34653035d884
Status code401
TimeThu Aug 16 2018 15:21:04 GMT+1200 (New Zealand Standard Time)
Version13.0.6289.161
Wilhelm
Advocate I

@chchIntech, just to check, have you had any of the following on those reports:

  • bookmarks,
  • changing names online?
v-qiuyu-msft
Community Support

Hi all, 

 

Please test again, the issue should be gone now. 

 

Best Regards,
Qiuyun Yu 

chchIntech
Frequent Visitor

@Wilhelm Yes, it had bookmarks

 

@v-qiuyu-msft tested it and all good now. Thank You.

Wilhelm
Advocate I

Excellent, thanks @v-qiuyu-msft!

taisiya
Helper II

Hello,

 

I try to save a newly created online report and I get this error

 

Something went wrong
Unable to save the report
Please try again later or contact support. If you contact support, please provide these details.
Activity ID: 4e8ff5a8-59c8-4f39-b40d-6cd78640dfad
Request ID: 80817097-b158-586e-b34d-79b58785918b
Correlation ID: e878c183-7f26-e968-ee47-6eb195a31b85
Status code: 401

 

When I try to save an old report, it is written it's saved, but the changes are actually not applied when I check. Could you please help me? I tried to solve this the whole day, nothing helps. Thank you in advance.