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Unable to login to Power Bi

When attempting to login, I keep getting this message:

Screen Shot 2022-08-04 at 10.03.34 AM.png

Date and Time: 2022-08-04 16:36:31Z
Activity Id: 4e9cf5dc-e5e7-4290-8547-df321da0c3dd
 
I've cleared my cookies and cache as well, but the error still occurs.  Is there anything else I can try?
Status: Investigating

Hi @jyfullgirl 

Can you log in to your Service account on another computer ?  If you can, it may be a problem with your browser, maybe you can try another browser .

 

Best Regards,
Community Support Team _ Ailsa Tao

Comments
Ailsa-msft
Community Support
Status changed to: Investigating

Hi @jyfullgirl 

Can you log in to your Service account on another computer ?  If you can, it may be a problem with your browser, maybe you can try another browser .

 

Best Regards,
Community Support Team _ Ailsa Tao