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Unable to load model

I have couple of datasets/reports/dashbaords all published from Desktop for my experiment purpose. Data source is all local file.


Until couple of month back, they were all working fine if I remember but now, whenever I try to see reports/datasets, it throws me an error saying 'Something went wrong - unable to load model'. It even doesn't let me remove/rename files. I talked to my admin and seems all other users have same issues.


Also oddly, even if they made me admin, once I could see 'Amin Panel' in the gear menu but after 10 mins or so it disappeared and never been there anymore.


I have another account under the different domain and it works fine.


Anyway to make it work again?

Status: Delivered



I suggest you to create a support ticket at (see bottom of page).

If issue is resolved, you can share the solution here later to help others who have the same problem.


Support Ticket.gif


Best Regards,

New Member

Sorry for delay and thanks @v-haibl-msft.


Will do and post back once gets sorted.


Impactful Individual
Status changed to: Delivered