Unable to load model

[thamasuna]

I have couple of datasets/reports/dashbaords all published from Desktop for my experiment purpose. Data source is all local file.

Until couple of month back, they were all working fine if I remember but now, whenever I try to see reports/datasets, it throws me an error saying 'Something went wrong - unable to load model'. It even doesn't let me remove/rename files. I talked to my admin and seems all other users have same issues.

Also oddly, even if they made me admin, once I could see 'Amin Panel' in the gear menu but after 10 mins or so it disappeared and never been there anymore.

I have another account under the different domain and it works fine.

Anyway to make it work again?

[v-haibl-msft]

@thamasuna

I suggest you to create a support ticket at http://support.powerbi.com (see bottom of page).

If issue is resolved, you can share the solution here later to help others who have the same problem.

Best Regards,
Herbert

[thamasuna]

Sorry for delay and thanks @v-haibl-msft.

Will do and post back once gets sorted.