cancel
Showing results for 
Search instead for 
Did you mean: 

Unable to export to powerpoint

Whenever I try to export to powerpoint, I get the following error message. I have seen that other people have gotten this message but been able to successfully export at a later time or after restarting their computer, but that has not been the case for me. I have been getting this message for over a week. I have tried restarting my computer, clearing my cache, and multiple browsers.

 

Error message:

 

Unable to export to PowerPoint
 
We couldn't export your report to a PowerPoint file
Please try again later or contact support. If you contact support, please provide these details.

 

Activity IDf66b7aee-963a-d26a-3442-bfab00606c53
Request IDec4b9b0d-3748-7c4e-ca22-96066c5e7271
Correlation ID763d3b44-8b1d-431b-f7b2-15d3c6396c7c
Status code500
TimeFri Mar 17 2017 09:10:09 GMT-0400 (Eastern Daylight Time)
Version13.0.1700.1355
 
Status: Accepted
Comments
Memorable Member
Unable to export to PowerPoint
 
We couldn't export your report to a PowerPoint file
Please try again later or contact support. If you contact support, please provide these details.

 

Activity IDdbbf5fa0-4caf-4e20-b56c-7a7753025abd
Request ID9203a2e0-1611-f30d-3a58-3ef4f93d2377
Correlation ID47656f3e-3e95-0fb4-cb49-97957c46a3e7
Status code400
TimeThu Jul 06 2017 20:49:14 GMT+0700 (+07)
Version13.0.1781.272

 

New Member

I am still having this issue as well.

 

 
 
Frequent Visitor

Hi guys,

does anyone find any soultion  about this issue ? 

 

Thanks

Alice 

Regular Visitor

Has anyone got any information as to the root cause of this? 

 

I see from the forums that for some users it resolved itself.  We have been experiencing this for weeks now.

 

Export Error.png

 

Thanks

New Member

I have exactly the same issue over here.

 

Marco

Regular Visitor

Same here - I think we have to face that Power BI is not yet enterprise ready.

Frequent Visitor

Still having the same issue

Regular Visitor

I have logged a call with Support, it has been escalated - I will post any feedback I recieve.

 

I suggest any experiencing the issue also log a call, we have found it takes many tickets to be created for a problem to be formally recognised.

Regular Visitor

We have this issue at work as well, we have tried different accounts and computers, but no luck.

Regular Visitor

Our ticket has been closed because it has been "escalated" to another department but we have been given no details or recieved contact. Trying to find out more, if I get any info I will advise.