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Unable to download PBI file from dataset

I am trying to download the file from dataset. It shows as exporting (see image) but then does not show in my downloads noy anywhere on my computer. As such I can't get access to the latest data. Please can anyone advise?Capture.JPG

Status: New
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v-qiuyu-msft
Community Support

Hi @jmeadows,

 

Is there any error pops out finally? 

 

Have you tried with other reports? Are you able to download pbix file successfully? 

 

Best Regards,
Qiuyun Yu 

jmeadows
Regular Visitor

Hello, all other datasets can be downloaded without an issue (see photo), it seems to be affecting just this one. No errors pop in - it is simply that no download appears. Do you have any advice?Capture.JPG

v-qiuyu-msft
Community Support

Hi @jmeadows,

 

1. Check if the report hits any limitation: https://docs.microsoft.com/en-us/power-bi/service-export-to-pbix#considerations-and-troubleshooting

2. Try another browser. 

3. Let your workmates export pbix file from the same report to see if the same issue happens. 

 

Best Regards,
Qiuyun Yu 

jmeadows
Regular Visitor

Thank you. I tried using internet explorer (instead of Chrome) and it worked.

v-qiuyu-msft
Community Support

Hi @jmeadows,

 

It looks like the issue related to Chrome browser. You can update Chrome browser to the latest version then clear cache, test it again. 

 

Best Regards,
Qiuyun Yu