Unable to create app workspace

[xabikos]

We are experiencing a problem when trying to create an app workspace, though the portal or from the SDK.

Our web application embeds the reports using the app owns data scenario. We have registered an Azure Active Directory native application and AAD user to access Power BI service accoding the instructions. Up until last Friday 2017/12/01 we were able to create app workspaces without any issue. Since that time we can't do it any more. We can still access all the created workspaces and embed the report in the application. We can even import new report in existing workspaces.

When we connect to powerbi.com with the credentials of AAD user and try to create an app workpsace from there we are getting the following error

Now when we try to create an app workspace through C# SDK by using the client 

client.Groups.CreateGroupAsync(new GroupCreationRequest(WORKSPACE_FOR_TEST_NAME))

we are getting back a response like 

{"error": {
  "code":"ADGraphGroupOperationFailed",
  "pbi.error":{
    "code":"ADGraphGroupOperationFailed","parameters":{},"details":[]}
  }
}

which is not very usefull to see what's happening. 

The user has a trial Power BI pro license. Based on this we are not sure if there is some quota or limitations on what we can do. We also noticed that for every app workspace a new office group is created in Azure Active Directory. We even delete a created group from there but it didn't help.

We are also awayre of this issue. Most likely tt's not relevant as we are still on trial license and we haven't created an office 365 tenant yet. 

Do you have any idea on the issue?

[v-jiascu-msft]

Hi @xabikos,

Since all the accesses are unavailable, I'm afraid it's the same issue with this one you mentioned. Please check it out anyway.

Another approach to check this issue. Do you have another PBI account? You can try to create an App workspace with another account. If fails too, the cause could be clear.

Best Regards,

Dale

[xabikos]

Hello @v-jiascu-msft

Thanks for your reply.

I suspect that this is not our problem though. Or we can't be sure it's the problem. So far we just have an Azure Active Directory user that accesses Power BI. So nothing related to O 365 has been created. At least nothing we are aware of.

We can perfectly fine create an App Workspace from another user.

Kind Regards,

Charalampos

[xabikos]

Hello all,

We identified what is the problem and I am posting the answer here, just in case someone alse has the same issue.

The solution is to make the user a Limited Administrator in the Azure Active Directory and also give the role of User Administrator.

 If you don't that then there is a hard limit on the objects this user can created in the Directory. And as a new AD group is created for every app workpsace is not that hard to reach this limit.

I hope it helps