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Unable to create Group Workspace



Im unable to create Group Workspaces and seeing the error below.

I have gone through similar issues which have been raised in this community.



However, there are other points I needed to bring in:

1. On  I see my account shows it as "Pro user" with storage space of 10GB

2. On I see details as below



* So am I a Pro User or a free user?

* Am I permitted to create Group Workspaces?

* How should I raise a ticket with microsoft?


Thanks in advance

Status: Delivered
Community Support

Hi @modi123p,


To check whether you are a Power BI pro user or not, you can go to the gear icon and selecting Manage personal storage. In your scenario, you are a Power BI pro user.


Regarding the issue that you are not able to create a Power BI Group, you can create a support ticket at (see bottom of page)


Best Regards,
Qiuyun Yu

Impactful Individual
Status changed to: Delivered