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Unable to add PBIRS to Power BI Desktop RS

Whenever I try to add a Power BI Report Server in Power BI Desktop RS, I get the infuriating error "Unexpected error encountered." Has anyone run into this?


When I try and open a report directly from the server, I receive the following:

 

Feedback Type:
Frown (Error)

Error Message:
Unexpected error encountered

Stack Trace:
Microsoft.PowerBI.Client.Windows.Storage.FileOpenException
   at Microsoft.PowerBI.Client.Windows.Storage.FileOpenError.HandleError(IWindowService windowService, LocalizedString title)
   at Microsoft.PowerBI.Client.Windows.Services.FileOperationUIHandler.OpenFileInternal(IPowerBIWindowService windowService, IExceptionHandler exceptionHandler, IQueryServices queryServices, IOpenSaveUI openSaveUI, TelemetryUserActionId entryPoint, IPbixFile pbixFile, Boolean fromRecentFile)
   at Microsoft.PowerBI.Client.Windows.Services.FileOperationUIHandler.OpenFileFromSSRSService(IPowerBIWindowService windowService, IExceptionHandler exceptionHandler, IQueryServices queryServices, TelemetryUserActionId entryPoint, Uri reportUri, Boolean fromRecentFile)
   at Microsoft.PowerBI.Client.Windows.FileCommands.OpenFileRS(IPowerBIWindowService windowService, IExceptionHandler exceptionHandler, OpenFileCommandParameter openParameters)
   at Microsoft.Mashup.Host.Document.ExceptionHandlerExtensions.HandleExceptions(IExceptionHandler exceptionHandler, Action action)

Stack Trace Message:
Unexpected error encountered

Invocation Stack Trace:
   at Microsoft.Mashup.Host.Document.ExceptionExtensions.GetCurrentInvocationStackTrace()
   at Microsoft.Mashup.Client.UI.Shared.StackTraceInfo..ctor(String exceptionStackTrace, String invocationStackTrace, String exceptionMessage)
   at Microsoft.PowerBI.Client.Windows.Telemetry.PowerBIUserFeedbackServices.GetStackTraceInfo(Exception e)
   at Microsoft.PowerBI.Client.Windows.Telemetry.PowerBIUserFeedbackServices.ReportException(IWindowHandle activeWindow, IUIHost uiHost, FeedbackPackageInfo feedbackPackageInfo, Exception e, Boolean useGDICapture)
   at Microsoft.Mashup.Client.UI.Shared.UnexpectedExceptionHandler.<>c__DisplayClass15_0.<HandleException>b__0()
   at Microsoft.Mashup.Client.UI.Shared.UnexpectedExceptionHandler.HandleException(Exception e)
   at Microsoft.PowerBI.Client.Windows.Utilities.UIBlockingAwareExceptionHandler.HandleException(Exception e)
   at Microsoft.Mashup.Host.Document.ExceptionHandlerExtensions.HandleExceptions(IExceptionHandler exceptionHandler, Action action)
   at Microsoft.Practices.Prism.Commands.DelegateCommandBase.<>c__DisplayClass4_0.<.ctor>b__0(Object arg)
   at Microsoft.PowerBI.Client.Windows.Commands.CompositeCommand`1.Execute(ICommand command, Object parameter)
   at Microsoft.Practices.Prism.Commands.CompositeCommand.Execute(Object parameter)
   at Microsoft.PowerBI.Client.Windows.Commands.CompositeCommand`1.Execute(T parameter)
   at Microsoft.PowerBI.Client.Windows.RecentFileHostService.<>c__DisplayClass10_0.<OpenRecentFile>b__0()
   at Microsoft.PowerBI.Client.Windows.HostServiceDispatcher.<>c__DisplayClass7_0.<ExecuteOnUIThreadAsync>b__0(Object t)
   at System.RuntimeMethodHandle.InvokeMethod(Object target, Object[] arguments, Signature sig, Boolean constructor)
   at System.Reflection.RuntimeMethodInfo.UnsafeInvokeInternal(Object obj, Object[] parameters, Object[] arguments)
   at System.Delegate.DynamicInvokeImpl(Object[] args)
   at System.Windows.Forms.Control.InvokeMarshaledCallbackDo(ThreadMethodEntry tme)
   at System.Windows.Forms.Control.InvokeMarshaledCallbackHelper(Object obj)
   at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
   at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
   at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
   at System.Windows.Forms.Control.InvokeMarshaledCallback(ThreadMethodEntry tme)
   at System.Windows.Forms.Control.InvokeMarshaledCallbacks()
   at System.Windows.Forms.Control.WndProc(Message& m)
   at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)
   at System.Windows.Forms.UnsafeNativeMethods.DispatchMessageW(MSG& msg)
   at System.Windows.Forms.UnsafeNativeMethods.DispatchMessageW(MSG& msg)
   at System.Windows.Forms.Application.ComponentManager.System.Windows.Forms.UnsafeNativeMethods.IMsoComponentManager.FPushMessageLoop(IntPtr dwComponentID, Int32 reason, Int32 pvLoopData)
   at System.Windows.Forms.Application.ThreadContext.RunMessageLoopInner(Int32 reason, ApplicationContext context)
   at System.Windows.Forms.Application.ThreadContext.RunMessageLoop(Int32 reason, ApplicationContext context)
   at System.Windows.Forms.Form.ShowDialog(IWin32Window owner)
   at Microsoft.Mashup.Client.UI.Shared.WindowManager.ShowModal[T](T dialog, Func`1 showModalFunction)
   at Microsoft.PowerBI.Client.Program.<>c__DisplayClass4_0.<Main>b__1()
   at Microsoft.PowerBI.Client.Windows.IExceptionHandlerExtensions.<>c__DisplayClass3_0.<HandleExceptionsWithNestedTasks>b__0()
   at Microsoft.Mashup.Host.Document.ExceptionHandlerExtensions.HandleExceptions(IExceptionHandler exceptionHandler, Action action)
   at Microsoft.PowerBI.Client.Program.Main(String[] args)


PowerBINonFatalError:
{"AppName":"PBIDesktop","AppVersion":"2.97.863.0","ModuleName":"Microsoft.PowerBI.Client.Windows.dll","Component":"Microsoft.PowerBI.Client.Windows.Storage.FileOpenError","Error":"Microsoft.PowerBI.Client.Windows.Storage.FileOpenException","MethodDef":"HandleError","ErrorOffset":"148"}

Snapshot Trace Logs:
C:\Users\Administrator\AppData\Local\Microsoft\Power BI Desktop SSRS\FrownSnapShot68ba94a1-7103-4804-82f2-fd92fc746551.zip

Model Default Mode:
Empty

Model Version:
PowerBI_V1

Performance Trace Logs:
C:\Users\Administrator\AppData\Local\Microsoft\Power BI Desktop SSRS\PerformanceTraces.zip

Enabled Preview Features:
PBI_ImportTextByExample

Disabled Preview Features:
PBI_shapeMapVisualEnabled
PBI_SpanishLinguisticsEnabled
PBI_JsonTableInference
PBI_ExcelTableInference
PBI_qnaLiveConnect
PBI_azureMapVisual
PBI_dataPointLassoSelect
PBI_compositeModelsOverAS
PBI_dynamicParameters
PBI_enhancedTooltips
PBI_rdlNativeVisual

Disabled DirectQuery Options:
TreatHanaAsRelationalSource

Cloud:
GlobalCloud

PowerBIUserFeedbackServices_IsReported:
True

Formulas:


section Section1;

 

Status: Investigating

Hi @kurts2 

 

Will you get same issue if you open other files in your Report Server?

Have you ever checked the status of your Report Server? Is it running normally?

 

Best Regards,

Community Support Team _Caiyun

Comments
v-cazheng-msft
Community Support
Status changed to: Investigating

Hi @kurts2 

 

Will you get same issue if you open other files in your Report Server?

Have you ever checked the status of your Report Server? Is it running normally?

 

Best Regards,

Community Support Team _Caiyun

kurts2
New Member

We get no error opening the files on our report server itself. The desktop app is the issue. If we open in the desktop app from the web ui, we get the issue above. We can also not save directly to the report server. We can create reports in the desktop app, but saving them to the server does not work unless we manually upload them outside of the desktop app.