I am currently having troubles with saving and opening .pbix files. Here are some notes about the troubles I am dealing with:
1. Have you installed any Anti-Virus software on your machine? If it does, how about the result after disable the Anti-Virus software?
2. If the test with the AV does not help, please launch Process Monitor, the repeat the steps to reproduce the issue, save and share trace file with us. You can update trace file to your OneDrive and share link here.
Best Regards,Qiuyun Yu
I am using Webroot, and turning it off allowed me to save my documents. What do you think that means?
This is the second MS app that seems to be currently having troubles running with Webroot. I spoke with someone who works on MS Teams and he mentioned that the recent Fall update is causing Teams to close while the PC is using Webroot.
I notice you already open a MSSOLVE case 117110893071382. Please wait for the response from the case owner's response.
I had the exact same conversation with someone about my case.
They asked me if I was using an anti-virus software, I responded by letting them know I'm using Webroot and that my problems go away when I turn off Webroot, and I received no response to that.