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Top Menu Bar Showing on Printed Reports

The is top menu bar is printing along with the report. This happening regardless if background images are turned on or not and accross multiple browsers. Looks like maybe a bad tag location and a element is getting printed that shouldn't have. This happened about a month ago and was resolved very quickly. Hopefully it can be again. Thanks! 
PowerBIPrintTopBar_1.JPG
PrintingTopMenuBarNoBackgroundImages.JPG

Status: Accepted
Comments
Community Support

Hi @drabon2020

 

I can reproduce the issue on my side, will report it internally soon. 

 

Best Regards,
Qiuyun Yu

Community Support

Hi @drabon2020

 

I have reported it internally: CRI 183057289. Will keep you update here once I get any information. 

 

Best Regards,
Qiuyun Yu

Community Support
Status changed to: Accepted
 
Community Support

Hi @drabon2020

 

PG team already created a bug item to track this issue. Will update here once I get any information. 

 

Best Regards,
Qiuyun Yu

Regular Visitor

Hey @v-qiuyu-msft 

 

Any update on this. It's impacting reports on $5.5 million a week and causing my accounting department a lot of extra work. The C-level asked me about it yesterday and I let them know that the issue has been rasied with Microsoft and they're working on it.

 

I hope we can get this resolved soon.

 

Thanks! 

Community Support

Hi @drabon2020

 

I'm reaching out to the engineering team to check the progress of this issue. Will keep you update here. 

 

Best Regards,
Qiuyun Yu

Regular Visitor

@v-qiuyu-msft 

As of yesterday, the weird header thing disappeared off the prints. Thanks so much for all your help!  

 

HeaderGone.JPG