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henmor

Tooltips not showing on hoover in reports in PBI Service

Submitted by Advocate I on ‎10-29-2019 03:02 AM

It is just a black Arrow, the textbox in not showing. We are connecting with LIVE SSAS cubes, in North Europa. Latest Gateway.

pbitooltips.png

Status: New
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20 Comments (20 New)
Comments
henmor
Advocate I
Advocate I
‎10-30-2019 10:59 AM

Spot on. Problems with iexplorer and edge, all versions. Is microsoft aware of this? Anyone posted a ticket, or read this thread? 

RLSmart
Helper I
Helper I
‎10-30-2019 11:26 AM

I did a little more exploring here - tested a few SSAS and SQL sourced reports and the results were consistent. 

 

SSAS source report in Chrome works fine, tooltips are visible.

SSAS source report in IE(11) tooltips are not visible.

SQL Server db source report in both browsers works fine, tooltips are visible. 

 

 

 

ndothanh
Regular Visitor
‎10-31-2019 01:32 AM

Hi RLSmart,

 

Did you check with Chrome v.50 ? This version cannot load the tooltips

robenanderson
Frequent Visitor
‎10-31-2019 07:44 AM

Tooltips don't work on Explorer for us. They do work on Chrome, however. Most of my end users use Explorer (per company), where this is an issue.

Anonymous
Not applicable
‎10-31-2019 05:44 PM

Same here: Tooltips work in Chrome, but only get <black arrow> in IE.

pete123
Regular Visitor
‎11-01-2019 05:47 AM

We are also experiencing this issue with IE version 11.1451.16299.0 and Edge version 41.16299.1419.0.  Tooltips still work in Chrome version 77.0.3865.120.

yipa
Regular Visitor
‎11-01-2019 06:22 PM

See identical https://community.powerbi.com/t5/Issues/Report-Page-Tooltip-stopped-showing-on-hover-over/idi-p/8341... , whose idea has been accepted.

henmor
Advocate I
Advocate I
‎11-02-2019 11:08 AM

@v-qiuyu-msft Can you update in this thread aswell? 

https://community.powerbi.com/t5/Issues/Report-Page-Tooltip-stopped-showing-on-hover-over/idi-p/8341...

 

 

v-chuncz-msft
Community Support
Community Support
‎11-04-2019 02:05 AM

Hi all,

 

The same issue has been reported internally: CRI 155725513. ETA 11/15. Please use different browsers except IE 11 and Edge till issue is fixed.

henmor
Advocate I
Advocate I
‎11-06-2019 12:18 AM

Seems like this issue is ok now. Work both in IE and Edge now.

@v-chuncz-msft 

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