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” This is usually a temporary problem.” ← I can't update my data no matter how many times I try.

I can't update my data no matter how many times I try.
The error message is as follows

 

===========================================

"A problem has occurred.

The previous update failed due to an internal service error. This is usually a temporary problem. If you try again later and still see this message, please contact support.
Please try again later or contact support. When contacting support, please provide the following details:"

"Cluster URI: WABI-SOUTH-EAST-ASIA-redirect.analysis.windows.net
Activity ID: fca31562-3b03-46f1- b843-feee6d8bfd10
Request ID: c56afa7d-2b5c-06f9-6f8f-734539e622d7
Time: 2022-01-20 00:42:33Z"

===========================================

 

Note that the gateway is the latest version. (3000.110.3)
I am signed in to the data source credentials.

I can update the desktop version with no problem.

 

Some of the reports have been updated.
I am unable to update two reports.
Detailed information about the error in the other report is as follows

 

"Cluster URI: WABI-SOUTH-EAST-ASIA-redirect.analysis.windows.net
Activity ID: fca31562-3b03-46f1- b843-feee6d8bfd10
Request ID: 74eeb1e0-6f83-be45-32c2-d1ed726c8d19
Time: 2022-01-20 00:54:27Z"

 

I would like to ask for your help.

Status: Investigating

Based on the error message, have found this information internal:

Could not resolve QueryDefinition due to invalid SourceEntity reference.

This error often happens after the Entity was renamed or deleted. Please update the query/visual to use the new name or undo the name change. 

 

Did these two reports have been renamed or deleted by you or anyone else who have access to the reports?

 

If you are the creater and publisher of reports, you can try to delete the datasets in workspaces and try to publish to different workspaces to check it again.

 

Best Regards,
Community Support Team _ Yingjie Li

Comments
v-yingjl
Community Support
Status changed to: Investigating

Based on the error message, have found this information internal:

Could not resolve QueryDefinition due to invalid SourceEntity reference.

This error often happens after the Entity was renamed or deleted. Please update the query/visual to use the new name or undo the name change. 

 

Did these two reports have been renamed or deleted by you or anyone else who have access to the reports?

 

If you are the creater and publisher of reports, you can try to delete the datasets in workspaces and try to publish to different workspaces to check it again.

 

Best Regards,
Community Support Team _ Yingjie Li