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The sharing of dashboard to external users does not work this morning

Hi,

 

THis morning the sharing of a dashboard to an external user does not work on the service while it was working before.

The dashboard is referenced on the title but below the page is grey.

Can you check the service for any sharing issue to external users ?
Thanks in advance.

 

Capture2.JPG

Status: Delivered
Comments
oberthju
Advocate I

I see there is already a ticket opened here : https://community.powerbi.com/t5/Issues/Dashboard-shared-for-users-outside-of-organisations-is-null/...

Hope this will be resolved quickly.

v-jiascu-msft
Employee

Yes, you are right. Just a FYI, the report is: CRI 52000822. I will post the latest news here in time.

 

Best Regards!

Dale

v-jiascu-msft
Employee

Hi @oberthju,

 

Please refer to  Dashboard-shared-for-users-outside-of-organisations-is-null for details.

A new feature has been introduced. Please refer to: power-bi-expands-access-to-intelligence-for-external-guest-users/.

 

The solutions for now are to

1. Grant the external user a pro license, OR

2. The external user purchase a pro license. (Not Pro trail)

 

Best Regards,

Dale

Vicky_Song
Impactful Individual
Status changed to: Delivered