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The gateway operation has been cancelled explicitly by the user or from a timeout.

This issue has been occuring for the past week, only for one specific report. Publishing from the desktop client still works normally and is being used as a manual refresh.

 

Details Type Start End Status Message

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On demand‎21‎/‎09‎/‎2017‎ ‎4‎:‎40‎:‎43‎ ‎PM‎21‎/‎09‎/‎2017‎ ‎4‎:‎40‎:‎48‎ ‎PMFailedThe gateway operation has been cancelled explicitly by the user or from a timeout.
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Cluster URI:WABI-AUSTRALIA-SOUTHEAST-redirect.analysis.windows.net
Activity ID:7dd408fd-4b55-fb2a-f658-f4ee455e628b
Request ID:aaa60cac-2613-6f12-5123-07545360ad93
Time:2017-09-21 06:40:48Z
Status: Accepted
Comments
ketan10
Resolver I

I have been facing a similar issue. Is there any update in this yet ? Or any permanent solution if anyone has found it ? 
@sconnell193@tringuyenminh92 

sconnell193
Regular Visitor

The problem resolved itself for me, however I did go through and clean up my dataset to ensure it was as lean as possible. Not sure if this helped at all or if the BI team changed something their end.

Jasper
Advocate I

Any updates? I have the same issue: 

image.png

 

xpfc
Frequent Visitor

I am also having the same problem since the middle of last week, have tried reinstalling the gateways still getting the error. Had no problems before just suddenly started as per previous people have stated.

 

Last refresh failed: Fri Nov 03 2017 10:04:13 GMT+0000 (GMT Standard Time) 
The gateway operation has been cancelled explicitly by the user or from a timeout.
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Cluster URI:WABI-UK-SOUTH-redirect.analysis.windows.net
Activity ID:7342808b-a557-4ddc-8056-58a88029bbc7
Request ID:49558591-67e1-40ef-8619-1aa932df21f2
Time:2017-11-03 10:04:13Z

 

Any Update?

xpfc
Frequent Visitor

Just an update on my post earlier today, I have just done a manual update from Power BI desktop, and when you look at the refresh history it also said it was cancelled by the user or from a timeout, however it appears that it has actually updated the data.

Tried another scheduled refresh after this, same message but failed to update.

dniedrauer
Resolver I

 

Connection to Oracle using SQL queries to update data sources. Not sure how to proceed, as it's one specific report (for now). 

 

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On demand11/8/2017, 3:12:21 PM11/8/2017, 5:12:41 PMFailedThe gateway operation has been cancelled explicitly by the user or from a timeout.
Cluster URI:WABI-NORTH-EUROPE-redirect.analysis.windows.net
Activity ID:086bf568-ea45-44d1-82b2-391cad03d0dc
Request ID:3620ca99-eefe-a056-4cf5-46ba8acaf78d
Time:2017-11-08 23:12:41Z
xpfc
Frequent Visitor

Well in appears something has been fixed as three days ago my schedule refresh started working again and has worked fine since.

I didn't change anything! 

Ualas
Helper I

 

Estou confrontando o mesmo problema com um conjunto de dados específicos:

Falha na última atualização: Sex Dez 08 2017 07:46:57 GMT-0200 (Horário brasileiro de verão)
A operação do gateway foi cancelada explicitamente pelo Usuário ou devido a um tempo limite

 

Cluster URI do cluster: WABI-BRAZIL-SOUTH-redirect.analysis.windows.net
ID da atividade: 217a1392-17f5-4061-a634-539f56d4ca80
Solicitar ID: e8d3540b-a5ea-b29e-2934-d54cf41fe621
Hora: 2017-12-08 09: 56: 18Z

 

igorabdo
Advocate II
I have the same problem into Brazil, but something it's strange. One report it's ok with gateway, but another, I've the same problem. I'll review the two reports and compare.
Anonymous
Not applicable

Also the problem similar to those reported here, highlights:

 

  • Base update file is in folder in SharePoint (linked via web url)
  • I have other bases in different reports and are working normally
  • PBI Desktop Update happens normally

 

Problem happens with scheduled update and "Update Now"

Can someone help me?


Happy holidays everyone and god bless!