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kcantor

Subscriptions not sending

Submitted by Community Champion on ‎04-16-2019 04:52 AM

Automated subscriptions did not send from either workspace after refresh. REfresh succeeded but no email. Went to the dashboards and manually ran subscriptions. Still no email received. Normally emails are received at 7:00 am EST.

Status: New
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38 Comments (38 New)
Comments
Bacon4life
Frequent Visitor
‎04-19-2019 05:39 AM

Well... I had the same issue just couple of hours ago. Report should be released at 11:45AM CEST, and it was generated and sent on 1:24PM CEST.

Guess will see on Monday. Thanks for your input, @USABB_Data

MEEnergy
Frequent Visitor
‎04-22-2019 05:53 AM

I have not received any subscription emails this morning.  I tried to rerun them with no luck.  Mine had been fine up until Sunday night (4/21/2019) at around 11:00pm.  

Bacon4life
Frequent Visitor
‎04-22-2019 08:07 AM

For me there is still a big delay. It is scheduled for 11:45AM and I got it at 1:40PM.

USABB_Data
Helper I
Helper I
‎04-24-2019 05:13 AM

No emails yet this morning and nothing listed https://support.powerbi.com  to say of any service down.

hftrc001
Advocate I
Advocate I
‎04-24-2019 05:15 AM

I did get mine but they were an hour delayed.  The 6:30am refresh emails started coming in at 7:27am EST.

SabineOussi
Skilled Sharer
Skilled Sharer
‎04-24-2019 05:16 AM

I unsubscribed and subscribed back again, and it's working fine now.

PaulBFelix
Advocate II
Advocate II
‎04-24-2019 05:30 AM

Looks like this problem is back.  I'm only getting some of the emails that should be received this morning.  The support page does not have any outage information, and the service health in O365 admin center shows no issues.

USABB_Data
Helper I
Helper I
‎04-24-2019 05:51 AM

As hftrc001 mentioned, I just got one of mine but roughly an hour delayed.

MEEnergy
Frequent Visitor
‎04-24-2019 07:04 AM

Mine are sending out now but are also coming in an hour late.  Also EST time.  

pattersonm8
Helper II
Helper II
‎04-24-2019 08:29 AM

mine worked to individual email, but not the group one?

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