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Hi,
I have an issue with a daily subscription where the report sent out shows the data for the previous week and not the current (as requested by the filters).
This is a daily report that is usually sent out at 6.15AM every day and it shows the previous day performance. The only issue I seem to experience is on a Tuesday where instead of showing the Monday before, it shows the Monday from the week before.
I tried to cancel and re-create both the report and the subscription. Interestingly the same subscription works on all the other days of the week.
Is there anything I might be doing wrong? Below the settings for the subs as well as the filters in the report.
Here the weekstarting and the date are used to have the WTD data in the report.
These filters works whenever I log in at c.8am.
Thanks
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Hi @sgallo ,
Was your data refreshed before Tuesday? Is this problem only happening to you or are other users in your organization experiencing similar?
Best Regards,
Community Support Team _ Caitlyn