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Subscription email keeps typing "The image above was generated" without email containing any image.

Power BI subscription email keeps typing "The image above was generated" however email body does not contain any image.

User type: Premium

 

Rashadgafarov_0-1660034963795.png

 

Status: Investigating

If create a new subscription still has the same issue for all receivers and this issue is urgent for you, suggest that you can create a support ticket at the end of the support page for further fast help, see:

Support | Microsoft Power BI

vyingjl_0-1660723415319.png

 

 

Best Regards,
Community Support Team _ Yingjie Li

 

Comments
liyingjl
Regular Visitor

Seems like could not reproduce it in my side as far as my test. When I have created a subscription, will recevive the email and the image shows normally.

 

Whether this issue happens on all subscribers and all subscriptions, if try to create a new subscription, whether it can work for the receivers.

 

Regards

v-yingjl
Community Support
Status changed to: Investigating

If create a new subscription still has the same issue for all receivers and this issue is urgent for you, suggest that you can create a support ticket at the end of the support page for further fast help, see:

Support | Microsoft Power BI

vyingjl_0-1660723415319.png

 

 

Best Regards,
Community Support Team _ Yingjie Li