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Strange Behavior : Something went wrong. Please try again later.

Dear all,

a quite strange error it's showing frequently in my PowerBI online service, that changes with respect to the network used.

 

Here's the behavior:

 

Inside our Company Intranet Network, when i try to:

  1. Connecto to app.powerbi.com
  2. Login through the PowerBI Desktop with my Office Account
  3. Open this forum community.powerbi.com

The following error is shown:

Something went wrong.
Please try again later.
TECHNICAL DETAILS
Power BI was unable to read the application metadata. Please check the Power BI service status in the below support page and try again later.
Date and Time: 2020-01-23 08:17:19Z
ActivityId: 929e8816-e4ef-4e6e-ad5e-74da4d6d9eb3

 

The same behavios is blocking the internal gateway working for the scheduled refresh system, present inside our company network.

 

If i try to visit those listed links from a personal network, outside of our company organization, everything works.

Our IT guyes checked if some Firewall is blocking the links, everything works as it was working until mid-January. From that date, something got stuck.

 

Does anyone have some ideas about why such strange thing can happen in different network types and if we need to check something specific inside our company network?

 

Thanks a lot

Status: New
Comments
Community Support Team

@Antboc8506 

 

You may keep an eye on the Awareness and create a support ticket for assistance if necessary.

 

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