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Starting from today datasets conctaing R script can't be updated (Unable to detect a gateway)

I have some datasets that contain R scripts. They ran successfully for months.

 

Starting from today they can't be updated (Unable to detect a gateway. Please, verify the gateway is up and running).

 

I user personal gateway. Other datasets are still updated successfully. Data is successfully updated in Power BI Desktop.

 

What I tried to do. 1) restarted computer. 2) created new workspace and registered reports in new workspace.

Activity ID: dd4ebe50-97a3-4633-982a-307b9ff1142e
Request ID: fd0f567d-2461-4d2a-4e82-35e471759feb
Correlation ID: ba12f0e6-9f22-0444-f32d-3067c7b914dd
Status code: 500
Time: Mon Aug 01 2022 09:36:19 GMT+0300 (Eastern European Summer Time)
Service version: 13.0.18756.45
Client version: 2207.4.12439-train
Cluster URI: https://wabi-north-europe-redirect.analysis.windows.net/

Status: Delivered

Hi @ostepa 

The issue has been fixed , I will change the status to "Delivered" . 

 

Best Regards,
Community Support Team _ Ailsa Tao

Comments
jisuk_kate
Advocate I

I have the same issue starting from yesteray.

Report was all okay for several months. just starting from yesterday have lost connectivity with gateway.

Report including ODBC & Rscript doesn't work. 

v-yetao1-msft
Community Support
Status changed to: Investigating

Hi @ostepa 

From the information you've provided so far, it's hard to tell why . You can update your gateway to the latest version and see if the refresh is normal .

 

Best Regards,
Community Support Team _ Ailsa Tao

jisuk_kate
Advocate I

I have the exact same issue. What information we should provide for your investigation?

all of sudden,  starting from yesterday, all Power BI reports including ODBC and rscript don't work  

If I click 'Datasets' the below error message popped up.

 

jisuk_kate_1-1659405889029.png

 

If I click Gateway connection, gateway is not shown. 

jisuk_kate_0-1659405846927.png

 

I uninstalled and reinstalled Power bI desktop & Gateway. But it doesn't work still 

 

 

 

Karl1234
Regular Visitor

@jisuk_kate 

 

I am having the exact same problem. Gateway connection just keeps loading and can't be configurated, even though gateway is online.

v-yetao1-msft
Community Support
Status changed to: Accepted

Hi @ostepa 

It's a known issue , the ID is 324026947 . Please be patient and I will give you feedback here once there is any progress.

 

Best Regards,
Community Support Team _ Ailsa Tao

jisuk_kate
Advocate I

HI Community Support Team _ Ailsa Tao,

 

In some of posts, I could see some of them are reworking without further action from the user side.

But mine is still not working. Now I am very concerned. it can be fixed.,...?? 

v-yetao1-msft
Community Support
Status changed to: Delivered

Hi @ostepa 

The issue has been fixed , I will change the status to "Delivered" . 

 

Best Regards,
Community Support Team _ Ailsa Tao