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afelber

Sharing Dashboard

Submitted by on ‎06-05-2017 01:18 PM

I am trying to share a Dashboard I created with a recipient outside of our organization. It worked fine a couple weeks ago. She tried to sign in today and could not access. I had her upgrade to a free pro trial and it still does not work. When she clicks on the link, which I have provided to her, she just sees a blank gray screen. Please advise. 

 

 

 

Status: Accepted
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6 Comments (6 New)
Comments
v-qiuyu-msft
Community Support
Community Support
‎06-06-2017 02:21 AM

Hi @afelber,

 

The same issue already reported: CRI 39028265. Please check this same thread: http://community.powerbi.com/t5/Issues/Blinking-Power-BI-logo-when-clicking-on-a-Shared-Link/idi-p/1...

 

Best Regards,
Qiuyun Yu

Vicky_Song
Impactful Individual
Impactful Individual
‎06-06-2017 02:21 AM
Status changed to: Accepted
 
johandupreez
Frequent Visitor
‎06-07-2017 08:58 AM

Experiencing the same issue, any progress or feedback on this issue please???

johandupreez
Frequent Visitor
‎06-07-2017 09:02 AM

Power_BI_Dashboard_Issue.jpg

timbourdois
Frequent Visitor
‎06-13-2017 10:09 AM

https://powerbi.microsoft.com/en-us/support/

 

Awareness

  Pro trial users are unable to access externally shared dashboards within the Power BI service. Engineers are aware of the issue and are working on a fix. NextUpdate @06/14/2017 12:00 PST

v-qiuyu-msft
Community Support
Community Support
‎06-26-2017 02:59 AM

Hi all,

 

The fix already patched production. Please test again in your environment to see if the issue is gone.

 

Best Regards,
Qiuyun Yu

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