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Shared report links no longer working

Our internal users are no longer able to open reports that have been shared with them using the Share link button:

jefflynn_1-1623354307310.png

The following error is displayed:

jefflynn_0-1623354139159.png

The reports are successfully refreshing daily and I can open them without issue.  When I open the reports from my worspace and copy-past the url and send via email, the reports work fine.

 

Thanks in advance

Status: New
Comments
v-robertq-msft
Community Support

Hi, @jefflynn 

Unfortunately, I can’t reproduce the same issue as yours. But I think the problem occurs because the report doesn’t have a relationship with the dataset. You can try these steps:

1)Check your dataset credentials whether have expired.

2)Check the gateway configuration.

3)Check the metadata whether has changed(partly deleted).

4)Try to re-publish your reports to Power BI Service.

 

Best Regards,

Community Support Team _Robert Qin