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Shared Power BI Report External User Hanging

My external user has a pro license an is using the latest version of Chrome.  After clicking link in sharing email, the session loads and then hangs with the spinning wheel forever.

Status: New
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New Member

I'm seeing the same problem 

Regular Visitor

I am also experienceing this same problem. I made a support ticket because that was suggested in the following post I found which mentions the same problem: https://community.powerbi.com/t5/Service/Access-Shared-Power-BI-report-External-user-Hanging/td-p/12...