Reports are extrememly slow to load. The models refreshed but each page takes nearly a full minute to load or time out while loading the visuals.
@wanajo38 I think the problem is in the new gateway (july).
@igorabdo Odd that you should say that. I have a report that refreshes and then blanks out the numbers. I can refresh the model and publish the report and have the data show but only until I leave the page or refresh the page in the service. Then it blanks out again.
I have deleted the data and am republishing it now. You may be onto something with the gateway because we just updated and moved the gateway to another server. Since then we have had nothing but issues.
@kcantor I do not know what else to do.I publish, and then comes the portal and ruins everything.My users have no confidence. The reports have to be updated manually because the gateway causes problems.
Since the last week we're facing troubles with reports refresh process, both auto and manually.
1) Some data is missed. After some operations like Append ot Change type 5-million rows database cuts to 1000 rows.
2) At one time some tables show 1000 rows, at another time - another tables.
3) Now the report is refreshing and finish with the error: positive number is required. Parametr name is value. What does it mean?
Please advise me what I should do. I'm a bit worried as it took hours to refresh 1 report and when it refreshs successfully it seems to me like a miracle.
Thanks in advance!
@StasyyyxWe have the same problem.Support is with me trying to find the problem.We even installed Fiddler to monitor the entire process.
I'm now unable to edit any new deployed reports. Can only do Save As after making any changes to them.
Getting the below error when I try to save:
Unable to save the reportPlease try again later or contact support. If you contact support, please provide these details.
Do you have a fix on this yet? My models have started to do the same thing. Exactly 1k rows from a 4.7 million row database.
I don't understand Microsoft's support.
I send everything about logs and yet, nothing
I worked with IT. We deleted the gateway and installed a new version. I upgraded both the desktop as well. I am now capturing all rows as it should be.
Fingers Crossed, I think I may be out of the woods. I will know in the morning.
As for today, I have manual refreshes that have completed with all rows.
@kcantorI tried everything. I've the last version of PBI and Gateway ,but nothing. Tell me please if you've news
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