Service Painfully Slow -- 07/30/2018

[kcantor]

Reports are extrememly slow to load. The models refreshed but each page takes nearly a full minute to load or time out while loading the visuals.

[wanajo38]

Hi everyone,

I encountered the same problems this week (I am in France). Now it works better but there is still a problem with the version published on the web: it misses all the images of the report and some visuals do not work anymore ... I deleted my report (which works almost perfectly in Power BI Desktop except a particular visual that does not work anymore ...) then I repeated the operation several times, the online versions do not work properly (the reports are hosted on SharePoint).

Best regards

[igorabdo]

I've the same problem @wanajo38

[wanajo38]

Two problems solved : I needed a paid version for 1 visual (deleted... and replaced). And I delete the report and the data. I changed the name for my report and reupload it in the PowerBI service and now, it works perfectly. I hope it helps.

[igorabdo]

Hi @wanajo38I tried this, but the problem returned. How is it for you now?

[wanajo38]

Everything runs correctly right now. I deleted data, not just the report. I changed the report's name and I tried again to upload it and it works fine. Good luck !

[Anonymous]

Everything was working for us on Friday but began failing again yesterday. I've been in contact with PowerBI support but so far, no solution or workaround has been offered. Datasets won't refresh and as a result, reports won't load. Very frustrating.

[Anonymous]

I see some solutions for deletinig the reports and / or underlying datasets. That's  not a viable solution for us. No  solution should require us to delete existing reports or datasets.

[igorabdo]

@AnonymousYou're right. I have many datasets and reports.
Now I'm updating manually.
The support don't know how to fix this.

@wanajo38I tried this, but it did not work

[wanajo38]

Yes, I agree, this is not a viable solution. But it works for me and that was faster than waiting a solution from the support. I hope Microsoft will find a real solution for you guys.

[Bpark1994]

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