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kcantor

Service Painfully Slow -- 07/30/2018

Submitted by Community Champion on ‎07-30-2018 05:37 AM

Reports are extrememly slow to load. The models refreshed but each page takes nearly a full minute to load or time out while loading the visuals.

Status: New
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113 Comments (113 New)
Comments
vazmor
Helper II
Helper II
‎07-30-2018 09:07 AM

same issue,

 

Ha habido un error No se puede cargar el modelo Vuelva a intentarlo más tarde o póngase en contacto con el soporte técnico. Proporcione estos detalles si se pone en contacto con ellos. Identificador de actividada603ac58-a454-87ab-9da7-c36816f73621 Identificador de la solicitud7fdf58e2-aacc-2dde-7baf-c9a3329f3c2b Id. de correlaciónbef12d19-dba3-2653-b6a3-3ae3ec9c5c9b HoraMon Jul 30 2018 11:00:18 GMT-0500 (Hora de verano central (México)) Versión13.0.6109.175 URI de clústerhttps://wabi-us-north-central-redirect.analysis.windows.net

awright19
Frequent Visitor
‎07-30-2018 09:14 AM

The support page changed the status...

 

Users may be unable to refresh models or open reports. Engineers are currently investigating the issue. Next Update 07/30/2018 18:00 UTC.

jmeccles
Helper I
Helper I
‎07-30-2018 09:23 AM
The same issue is affecting us in Jamaica:

An unexpected error occurred. Please try again later.
Please try again later or contact support. If you contact support, please provide these details.

Activity IDa9eb5ce4-3747-4585-90a0-7ab4e24375a3
Request ID9fc7f310-e28f-f779-c96e-a75cef2927df
Correlation IDc0fc1dfd-3f71-54fb-7085-d8632d75363a
TimeMon Jul 30 2018 10:50:41 GMT-0500 (Colombia Standard Time)
Version13.0.6109.175
Cluster URIhttps://wabi-us-east2-redirect.analysis.windows.net
lotussutol
Frequent Visitor
‎07-30-2018 10:04 AM

Same problems with the reports in my APP. slow to won't load at all.

v-qiuyu-msft
Community Support
Community Support
‎07-30-2018 07:51 PM

Hi all, 

 

The issue should be gone now. Please test again on your side. 

 

Best Regards,
Qiuyun Yu 

dranny
Advocate I
Advocate I
‎07-31-2018 01:34 AM

After you answer it worked but todey issue back again.... Smiley Sad

JonesTrac
Frequent Visitor
‎07-31-2018 01:46 AM

Still getting the same problems here in the UK, all reports are extremely slow to load and render and occasionally fail to load completely with a failed to load model schema error message

 

An unexpected error occurred
An unexpected error occurred. Please try again later.
Please try again later or contact support. If you contact support, please provide these details.
Activity ID1342c2b5-fbd1-49a4-ba7f-98a727eeeb58
Request ID9cc18d84-ce29-ea3f-d9c1-904ce9b6f5e0
Correlation IDc0a532d7-fa7d-cec8-4f0a-d03765591027
TimeTue Jul 31 2018 09:47:44 GMT+0100 (British Summer Time)
Version13.0.6109.175
Cluster URIhttps://wabi-north-europe-redirect.analysis.windows.net/
MattCalderwood
Responsive Resident
Responsive Resident
‎07-31-2018 01:55 AM

Same issue (also in UK)
Started working fine late yesterday, but now it is very intermittent.

Power BI Support page states nothing is wrong - I dont believe that is the case.

MateuszBI
Advocate I
Advocate I
‎07-31-2018 01:56 AM

Also have same issue. Conenction to SSAS MD and Tabular is extremley slow. Started yesterday. Customers keep asking if we can react. Any update here?

 

location: Your data is stored in North Europe (Ireland)

vaibhav_osc
Helper I
Helper I
‎07-31-2018 02:57 AM

Having the same issue. Data stored in North Europe(Ireland).

Idea Statuses