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kcantor

Service Painfully Slow -- 07/30/2018

Submitted by Community Champion on ‎07-30-2018 05:37 AM

Reports are extrememly slow to load. The models refreshed but each page takes nearly a full minute to load or time out while loading the visuals.

Status: New
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113 Comments (113 New)
Comments
rjricardo
Regular Visitor
‎07-30-2018 08:18 AM

We are also having the same issue in London. Our data is stored in North Europe (Ireland)

 

This happens when accessing the dahsboards through both the workspaces and the Apps.

 

It takes forever to load data and, sometimes, the following error message is displayed:

 

 

Something went wrong

 

Unable to load the model
Please try again later or contact support. If you contact support, please provide these details.
Activity ID0c852d37-efaa-4bcc-aaa8-a9fa7fb12577
Request IDe75af0d6-4c79-9f97-9f5a-776d9c90654a
Correlation IDa897ed60-33af-f131-b79e-9b173f790f01
TimeMon Jul 30 2018 16:11:51 GMT+0100 (British Summer Time)
Version13.0.6109.175
Cluster URI https://wabi-north-europe-redirect.analysis.windows.net
dranny
Advocate I
Advocate I
‎07-30-2018 08:24 AM

We are also having the same issue in Paris. Our data is stored in North Europe (Ireland)

 

Publish from Destop to Service, very very long and refresh from service and many error.

 

What happens ????

 

An unexpected error occurred

 

An unexpected error occurred. Please try again later.
Please try again later or contact support. If you contact support, please provide these details.
Activity ID170f4d36-e0d6-4d27-b560-9584141f2c1a
Request ID73559e72-e8ec-8de5-5655-86de08915786
Correlation ID47ce521f-4c6c-8045-d498-b18c8b3f9844
TimeMon Jul 30 2018 17:22:35 GMT+0200 (heure d’été d’Europe centrale)
Version13.0.6109.164
Cluster URIhttps://wabi-north-europe-redirect.analysis.windows.net
wpeng5040
New Member
‎07-30-2018 08:25 AM

Microsoft finally acknowledged the problem, the next update is around 9 AM PST

EG_2
New Member
‎07-30-2018 08:31 AM

Same issues in London, UK since 1500 BST, 30th July 2018.

 

Something went wrong

Unable to load the model Please try again later or contact support. If you contact support, please provide these details.

Activity IDb47c2858-b925-4fd9-9fac-33bf072a1727

Request IDe7b197ff-20e7-ee14-bd29-d071a9329bde

Correlation ID3fbc7b8c-957c-2697-fbc5-f7c5a0f5b444

TimeMon Jul 30 2018 16:17:22 GMT+0100 (GMT Daylight Time)

Version13.0.6109.175

Cluster URIhttps://wabi-north-europe-redirect.analysis.windows.net

Bpark1994
Helper I
Helper I
‎07-30-2018 08:50 AM

I'm also experiencing the same issue - Rhode Island

RKDanlaw
New Member
‎07-30-2018 08:51 AM

Same here, Michigan. Taking too much time to load.

Roughley
Regular Visitor
‎07-30-2018 08:51 AM
Same in Michigan:
 
An unexpected error occurred. Please try again later.
Please try again later or contact support. If you contact support, please provide these details.
Activity ID34bbea47-0a78-f928-64dd-ac5221e19c80
Request ID3c536824-4bbf-73e2-7707-596cbbaa663a
Correlation ID2edb4c89-2b45-dca7-96fc-5723d677b648
TimeMon Jul 30 2018 11:49:19 GMT-0400 (Eastern Daylight Time)
Version13.0.6109.175
Cluster URIhttps://wabi-us-north-central-redirect.analysis.windows.net
rjricardo
Regular Visitor
‎07-30-2018 08:54 AM

It seems this issue has been fixed now. All dashboards are loading correctly in both the workspaces and in the Apps. 

 

We are in London and our data is stored in North Europe (Ireland).

Anonymous
Not applicable
‎07-30-2018 09:02 AM

I am also experiencing the same issue.  PowerBI is unable to make connection with the Azure SQL Server.  I am in Central US.

 

An unknown error has occurred. Please try again. If the issue continues, please contact support.

igorabdo
Advocate II
Advocate II
‎07-30-2018 09:04 AM

We've the same problem in Brazil.

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