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September 2019 Update Blurry on 2nd Monitor Screen

This has just happened with the September 2019 release. Power BI Desktop looks fine on my small laptop screen. Move it across to my larger 2nd monitor and the font is blurry to the point of being unreadable.


I need Power BI on the larger screen so I can see everything so at the moment, the September 2019 release is unuseable

Status: Accepted
Super User

This is because My Laptop Monitor in Display in Scaled to 150% 

My Big monitor is scaled to 100%

This is the recommended scale and if I change My Scaling to match neither screen looks good

So essentially this is a bug fix to sort out the issue for people with multiple monitors that having different scaling

Super User

I can confirm this is happening to me as well. Works fine on my Surface Pro 6 HDPI screen, but my non-HDPI 2nd monitor it looks horrible. I reported a screenshot of it here. It is like old school screens before the days of ClearType.

Advocate II

Same here. Works fine on main (125% scaled) screen. Looks horrible on 2nd monitor unless it's scaled too. I wouldn't say it's blurry so much as jaggedy, as per the image:


Regular Visitor

I have exactly the same problem as well fine on my surface laptop.  Fine on the laptop screen but on my Dell U2412M (both at 100% and recommended resolutions) the plane is blurred see bottom right although the buttons are fine see top left



Annotation 2019-09-11 200555.png

Community Support

Hi all, 


I have reported this issue internally: CRI 146545994. Will update here once I get any information. 


Best Regards,
Qiuyun Yu 

Community Support
Status changed to: Accepted
Frequent Visitor

Also experiencing the same issue with images looking extermely 'jaggedy' and very rough around the borders when using second screen.Capture.PNGvisuals.PNG 

Not applicable

Same issue here

Regular Visitor

Same issue here

Frequent Visitor

I think the issue has to do with the having two screens with different scaling. 

i.e: my laptop screen has default scaling of 150%. My 2nd screen has a scaling of 100% default/recommended. If I mantain these settings  PowerBI freaks out. 

If I match the scaling on both screens it looks better, however, this messes with other applications.