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Script error when trying to login into Quickbooks

Hi,

 

I am getting an error when I try to get data from quickbooks online. It throughs me a script error and when I try to continue, it takes me to a blank login screen. I can't seem to fix it and it has been going on for ages

 

Kind Regards

Script Error.png

Status: New
Comments
Moderator

Hi @JJL1990

 

Please check if the machine meets the requirements listed here: https://docs.microsoft.com/en-us/power-bi/desktop-get-the-desktop#minimum-requirements

 

Please update your Power BI desktop to the latest version 2.69.5467.1751 then test again. 

 

Best Regards,
Qiuyun Yu 

Frequent Visitor

I am getting the same error.  My machine is far beyond recommended specs and I have the latest version of PBI installed.


@JJL1990 wrote:

Hi,

 

I am getting an error when I try to get data from quickbooks online. It throughs me a script error and when I try to continue, it takes me to a blank login screen. I can't seem to fix it and it has been going on for ages

 

Kind Regards

Script Error.png


 

Moderator

Hi @KGuyton

 

I would suggest you create a support ticket to let engineers look into the issue on your side. 

 

Support Ticket.gif

 

Best Regards,
Qiuyun Yu 

Occasional Visitor

Experiencing the same issue when trying to connect to my QuickBooks Online account. Would appreciate some knowledgable feedback here, if possible. I will attempt to make contact with MS through a support ticket as well.

Frequent Visitor

Hi @HMars3 ,

 

Download power Bi desktop from the power bi service and it should fix it this is what the PBI help desk told me to do. There seems to be a bug in the microsoft store version. However I tried this at work and it worked on Admin account and not my own account. Seems like it could also be permissions as well. This one I can't help you cause I haven't been able to work this out either

 

 

Occasional Visitor

Hi @JJL1990 ,

 

Thanks for the tip ... that worked! I uninstalled, then downloaded Power BI x64 from Power BI website. Connection to QBO was completed.

 

Many thanks, again.