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Schedule Refresh Error

Dear Supportive Community and BI Support team,


My schedule refresh error with the following message. Could you guide me as to what causing this problem and how to fix it?

Desktop refresh has no issue.


Something went wrong
Unable to connect to the data source undefined.
Please try again later or contact support. If you contact support, please provide these details.
Underlying error code: -2147467259
Underlying error message: Information is needed in order to combine data
DM_ErrorDetailNameCode_UnderlyingHResult: -2147467259
Microsoft.Data.Mashup.MashupSecurityException.DataSources: [{"kind":"SQL","path":";WB BALI"},{"kind":"File","path":"\\\\\\bi\\NAV\\THE GL ACCOUNT.xlsx"}]
Microsoft.Data.Mashup.MashupSecurityException.Reason: PrivacySetting
Cluster URI:
Activity ID: 74016688-72fc-45f0-a9aa-9fda73701aab
Request ID: 7c765879-8562-4ac3-8204-a74c3c130d09
Time: 2020-09-23 01:13:55Z


Thank you.


Status: New
New Member

Hello Guys,


I found the solution to this problem. The issue is with privacy setting. I just changed from none to organizational. And it fix the issue.


Thanks all