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Scheduked refresh faiked but manual works

Hi all,


i have a issue. I have one scheduled report, but its keep failing with following error:



Unable to connect to the data source Dashboard.
Refresh failed:

Dashboard has failed to refresh.
Failure details: The last refresh attempt failed because of an internal service error. This is usually a transient issue. If you try again later and still see this message, contact support.
Next refresh for Dashboard is scheduled for January 7, 2021 10:00 UTC.


Technical Information

Activity Id:

Request Id:

Cluster Name:

Refresh Start Time:
January 6, 2021 10:03 UTC

Refresh End Time:
January 6, 2021 10:15 UTC




But when i refresh it manualy on web, its works perfectly, without any issue, also its send emails to all who subscribed that report.


can anyone help me? thank you!

Status: New
Community Support



That works fine for me. You may check Troubleshoot refresh scenarios.


Regular Visitor

@v-chuncz-msft Thank you for reply. I checked your link, and did not find anything what could help.


btw last Saturday, automatic scheduled refresh was successfull, but Sunday automatic refresh finished with error (durring weeked source data was not changed it was just test for scheduled refresh).