Skip to main content
cancel
Showing results for 
Search instead for 
Did you mean: 

Earn the coveted Fabric Analytics Engineer certification. 100% off your exam for a limited time only!

0

SSO kerberos HANA error - Gateway's service account failed to impersonate the user

Hello Team,

 

We are getting problem within connections from BI Portal using our new installed gateway and Win SSO for currently logged users with error:

The on-premises data gateway's service account failed to impersonate the user.

 

Any idea here?

Going thru the all suggested post, but so far solution not found.

 

Thank you for support 

Michaela B

Status: Delivered
Comments
v-qiuyu-msft
Community Support

Hi @Anonymous, 

 

Please follow below documents to check if you miss any other steps: 

https://docs.microsoft.com/en-us/power-bi/service-gateway-sso-kerberos

https://docs.microsoft.com/en-us/power-bi/service-gateway-sso-kerberos-sap-hana

 

If the issue still occurs, please create a support ticket to get help. 

 

Support Ticket.gif

 

Best Regards,
Qiuyun Yu

v-qiuyu-msft
Community Support
Status changed to: Delivered