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SSL_ERROR_BAD_CERT_DOMAIN for paginated-reports.powerbi.com and app.powerbi.com

Hi,

 

When I open a paginated report located in an app on powerbi from a location in Oslo, Norway, I receive this error message:

"The resource you are looking for has been removed, had its name changed, or is temporarily unavailable."

Bsnwnhzn_3-1613557697000.png

 

When connecting from an other location in Europe like Amsterdam or Stockholm, I don't get this error and the reports works perfectly.

 

Digging a little deeper it seems like the site "https://paginated-reports.powerbi.com is called.
Opening this shows the following:

Bsnwnhzn_0-1613557486617.png

With as advanced information:

Bsnwnhzn_1-1613557527879.png

Accepting the risk takes me here:

Bsnwnhzn_2-1613557557831.png

 

Which is exactly the error I get in app.powerbi.com.

 

Can this be fixed?

Status: New
Comments
v-lili6-msft
Community Support

hi 

A similar issue has been reported internally, ICM: 227917985

 

and get this from it:

Cx confirmed the issue mitigated,  we have a new cluster buildout in Norway East and it did not have the RDL APP deployed in the cluster ,  however there was WFE deployed in the cluster ,   so ATM (traffic manager ) whenever it routed request of RDL to this cluster intermittently they failed , as an  interim we suppressed traffic to this cluster which mitigated the issue and also got deployment pipe correctly updated for future 

 

Regards,

Lin