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Reports refresh dont work

Reports cannot be refreshed by schedule. Gateway connections are ok, Datasources tests also passed. 

But when we try to refresh any of reports, we received this message:

"Unable to connect to the data source undefined. Please try again later or contact support. If you contact support, please provide these details. Cluster URIWABI-US-EAST2-redirect.analysis.windows.net"


Status: New
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Reports cannot be refreshed by schedule. Gateway connections are ok, Datasources tests also passed. 

But when we try to refresh any of reports, we received this message:

"Unable to connect to the data source undefined. Please try again later or contact support. If you contact support, please provide these details. Cluster URIWABI-US-EAST2-redirect.analysis.windows.net"


Moderator

Hi @ArthurGhazaryan ,

 

Please go to Refresh History, click on the failed refresh record, share the RequestID with us.  

 

Best Regards,
Qiuyun Yu 

Hi @v-qiuyu-msft ,

Request ID : 86520789-9f7d-d296-9da1-d75de73cc717

Please find attached file:

RefreshError.PNG