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Reports are not working in the service

For the last 30 minutes it has not been possible to show reports in the service. They are just loading and never finishes. I have tried with reports from different sources, so the problem is in the Power BI Service. 


Can someone fix this ASAP? I'm based in northern europe.

Status: Needs Info
New Member

I just spoke to Micrsoft Support - They werent very usful. There is an outage and we dont know when its going to be back up. We will call you back in 2 hours. So I suspect its completely knackered!


Not applicable

Hi, I am from South Africa


Activity IDbc1b9511-dfda-4ad4-a261-5dd396a6f94e
Request ID4783e623-80e7-69a5-96d3-3a51b4125984
Correlation IDb704543d-f65a-a701-4a32-c6b019813bd1
Status code500
TimeFri Nov 17 2017 16:23:30 GMT+0200 (South Africa Standard Time)
Frequent Visitor

Power BI Online (Service) is not working .. it says loading data and almost there but no success? Any reason? 😞

Advocate I

Same here. Located in Estonia. Same error was last week.

Regular Visitor

Same issue in France through Western Europ connexion.

And for us it is not the first time during this week!



Resolver II

Same thing in Zagreb, Croatia.

Regular Visitor

Same here in Southern Europe

Regular Visitor

Same thing in Porto, Portugal


ID de atividadef8b24eff-7550-428c-8c7d-54b321d9ef8c
ID do Pedidobdf9ccb1-6b1a-520c-a978-012b2505adab
ID de correlaçãoec684f37-e2d3-3973-ec53-47fa480e6c8d
Código de estado500
HoraFri Nov 17 2017 14:39:38 GMT+0000
Frequent Visitor

Same here for North Europe...



New Member

Just got this from Technical Support


Many thanks for reaching out to Microsoft support team, the issue you are experiencing is due to an unexpected defect surfaced on our end  which caused service outage in “ North Europe” cluster. We regret the inconvenience caused. We have posted communications @  to keep all our customers appraised of the current situation. Our product team is actively working on the fix. We will reach out to you to confirm resolution once the issue is fixed.

Our sincere apology for the delay and inconvenience caused by this outage.

Next update will be 8AM PST time. 


Thats 4pm here in the uk.....