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Report suddenly failing with unclear error

We have a report with a visual that is suddenly failing with this error: 






Couldn't load the data for this visual
Couldn't retrieve the data for this visual. Please try again later.
Please try again later or contact support. If you contact support, please provide these details.
Activity ID: d370572e-5330-457f-90eb-f004e5a6117c
Request ID: e47419b0-d6d3-99a1-cc4d-284e7b023771
Correlation ID: 297a7d54-6a9b-a502-868a-f8415fd70786
Time: Wed Apr 03 2019 15:50:35 GMT-0700 (Mountain Standard Time)
Version: 13.0.8960.148
Cluster URI:




No changes have been made to the report.  The datasource is an Azure analysis services cube, which is functioning appropriately.  Oddly, if we add values to any slicer on the report, it will return data.  Without being limited by slicers, the dataset is rather large.  Is it just too big for PowerBI to handle?  What does this error mean?

Status: Delivered
Community Support

Hi @bmm3


Please test again. If the issue still occurs, please create a support ticket to get dedicated support. 


Support Ticket.gif



Best Regards,
Qiuyun Yu 

Community Support
Status changed to: Delivered