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Report screenshot in subscription email is not showing in email body

I have a simple report to test the email subscription. Subscription is woking fine, I'm receiving the notification email every morning but I cant see the screenshot directly in email body. The screenshot can be seen only as image file in attachment. I have tried several email clients outlook 2016, thunderbird, ios mail, but with no luck. Does anyone encounter the same problem? Is there a solution?

Thanks.

 

Status: Needs Info
Comments
Moderator

Hi @kubo,

 

1. Please check if the report page hits the limitation listed here

2. Please check if any other reports have the same issue. 

3. Please check if your organization block the image. 

 

Best Regards,

Qiuyun Yu 

Established Member
Status changed to: Needs Info
 
Visitor

Hello @v-qiuyu-msft,
 
Thanks for your reply and here are my answers:
 
1. No, my report meets all the limitations.
2. Yes, other reports have the same issue.
3. No, we are not blocking images.

 

I'm also including screenshot of the affected report. Personal information were blurred.

 

Thanks,

Kuboreport.png

Visitor

Hi @v-qiuyu-msft and @Vicky_Song,

 

Please, do you have any new info regarding my problem? I still have it and none of my created reports are emailed correctly.

 

Thanks,

kubo

Frequent Visitor

I have a similar issue. Has anyone found a solution for this?