Report Page Tooltip (Preview) is not working in PBI services

Status: New
by dineshjdh Frequent Visitor on ‎05-03-2018 09:21 PM

Last month we created a PBI report with this tooltip preview feature and published to services, Which was working fine at that time. Whenever we did mouse over to that visual it responded to that filters applied to that visual.


From yesterday it's not responding to that filters applied to that visual (only in services), In PBI desktop its woking fine still.


PBI Desktop:


PBI Desktop.PNG


PBI Services:


PBI Services.PNG


Is there any issue with services or do we need to enable any setting in services, Without doing anything same feature was working fine earlier.



Dinesh J.

by Rahal Visitor
on ‎05-04-2018 02:52 AM



Got the same problem since yesterday.

by bhavesh-jadav Regular Visitor
on ‎05-04-2018 04:50 AM

I am also facing same issue where report page tooltip is not working on service where as on desktop it works perfectly fine.

by MEEnergy Frequent Visitor
‎05-04-2018 08:49 AM - edited ‎05-04-2018 08:49 AM

Having the same issue also.  Working on desktop but not on the web.   Started today for me. 

by ChrisHaas Established Member
on ‎05-04-2018 09:09 AM

Same here...


It IS still in preview, so "buyer beware" applies.  Perhaps someone from Microsoft can respond to this thread when a resolution is available?

by edwardrmiles Member
on ‎05-04-2018 09:20 AM

same issue here

by Joe Frequent Visitor
on ‎05-04-2018 11:35 AM

same issue here. Works fine in desktop .Does not work in service.  The tool tip numbers do not change when I hover my mouse over the bars in a bar chart. Works fine in desktop. 


by Joe Frequent Visitor
on ‎05-04-2018 12:01 PM

Since  this feature appears to be unstable, we are going back to the old tool tips .

by Moderator v-qiuyu-msft
on ‎05-04-2018 10:49 PM

Hi all, 


Based on my test, report page tooltip is working on my side. Would you please test again on your side to see if the issue persists. 




Best Regards,
Qiuyun Yu 

by fkristofiak Frequent Visitor
‎05-05-2018 01:25 AM - edited ‎05-05-2018 01:27 AM

Same Here


After I download .pbix file from cloud, pbi desktop throws warning saynig some visuals may differ until I upgrade to next version (not released yet - seriously ms guys???)


One of many examples that stopped working


Desktop (OK): (monthly x axis)


All measures (in tooltip page) show right numbers (from Sept 2017) - sorry I had to cover it



This is in cloud (NOT OK): (monthly x axis)


All measures (in tooltip page) show wrong numbers - calculated from all data



Another example where the tooltip page displayed 'drilled down trend' within few days around 'hover X value'


Desktop (OK): (daily x axis)



Cloud (NOT OK): (daily x axis)





I know it is just preview feature, but you could at least send some warning about nature of that change. Compare how filters were passed then and how are they now, so people like me dont have to spend hours reverse-engineering it...



Best Regards

Filip K.


And I hope you switch back...

by nirvana_moksh Established Member
on ‎05-07-2018 07:36 AM

I am having the opposite in fact, the tool tip is not working on the Desktop and is working fine on PBI Service.

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