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ThomVF

Report Focus Mode acting strangely

Submitted by Advocate IV on ‎04-18-2019 05:47 AM

When I enter focus mode, some pages show multiple, overlapping visuals/slicers instead of just the one I entered focus mode from.  This doesnt happen on all pages but does on most.  I just upgraded to the April release and it is now happening in both the Desktop and Service! (it was only happening on Service prior to this)  An example is shown below (black squares are my masking of identifying data):

 

Anyone else having this issue?Focus Mode Error.png

 

Status: Needs Info
See more ideas labeled with:
18 Comments (18 New)
Comments
v-yulgu-msft
Employee
Employee
‎04-18-2019 11:32 PM

Hi @ThomVF ,

 

Does this problem occur to all reports? Would clearing the browser cache mitigate the problem?

 

Regards,

Yuliana Gu

 

v-yulgu-msft
Employee
Employee
‎04-18-2019 11:32 PM
Status changed to: Needs Info
 
ThomVF
Advocate IV
Advocate IV
‎04-19-2019 11:38 AM

I am only seeing it with one report.  Also, it is not happening on all pages/visuals of that report, just some.

 

I cleared my cache but that did not resolve the issue.  Keep in mind that I am seeing this from the browser to the Workspace as well as from Power BI Desktop (which I am using on a VM, not my local browser) - so it seems that this is tied to the report itself.

 

 

ThomVF
Advocate IV
Advocate IV
‎04-22-2019 01:28 PM

Update: I de-installed PowerBI Desktop and grabbed the latest version (Apr 21, 2019) and re-installed.  Before reinstalling, I deleted all files under Cache and CEF.

 

No change, problem persists....

 

v-yulgu-msft
Employee
Employee
‎04-24-2019 02:45 AM

Hi @ThomVF ,

 

Is there any additional error message in trace log? Besides, does this report can be opened on a different machine?

 

Regards,

Yuliana Gu

Anonymous
Not applicable
‎04-24-2019 03:46 AM

Hello,

I was just going to open a support ticket myself, I have the same problem.

Screenshot_1.png

ThomVF
Advocate IV
Advocate IV
‎04-24-2019 11:31 AM

I opened a report on my Samsung tablet and I see the same issue.  And this is a report that I published a few months ago (January).

 

I enabled tracing and hit the Focus button (and saw the issue occur) but there doesnt seem to be anything relating to that action in the file.

 

 

 

 

ThomVF
Advocate IV
Advocate IV
‎04-26-2019 05:59 AM

@Anonymous Could you please upvote this issue if you are also seeing it?  Not sure it's being looked at by anyone.  Thanks

vyomesh25
Regular Visitor
‎04-26-2019 08:27 PM

Even I am also facing the same issue.

PowerBI1.PNGPowerBI2.PNGPowerBI3.PNG

ThomVF
Advocate IV
Advocate IV
‎04-29-2019 09:35 AM

This continues to be a problem for my client and two other users have reported seeing the issue, yet it remains in the "Needs Info" state.

 

Is there anything we can do on our end to help move this towards acceptance?  My client is frustrated with me and I keep telling them that "it has been reported".

 

Thanks very much.

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