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Refreshing a desktop report while dataset refreshes in service error

Refreshing a desktop report while the dataset in report service cloud is refreshing, causes the desktop report to hang on my machine. The only solution I have is to close the report in task manager etc. It happens every time, and some datasets take over an hour to refresh so very frustrating.

 

Please can you look at preventing this from happening by giving an error when trying to refresh the desktop report when the cloud dataset is refreshing? Thanks

Status: Investigating

Hi , @coathangers 

You mentioned that some datasets take over an hour to refresh , you can consider optimizing the dataset to reduce the refresh time of the dataset. You can refer to the links below to optimize your dataset .

https://docs.microsoft.com/en-us/power-bi/connect-data/refresh-data#best-practices 

https://docs.microsoft.com/en-us/power-bi/guidance/power-bi-optimization 

 

Best Regards,
Community Support Team _ Ailsa Tao

Comments
Ailsa-msft
Community Support
Status changed to: Investigating

Hi , @coathangers 

You mentioned that some datasets take over an hour to refresh , you can consider optimizing the dataset to reduce the refresh time of the dataset. You can refer to the links below to optimize your dataset .

https://docs.microsoft.com/en-us/power-bi/connect-data/refresh-data#best-practices 

https://docs.microsoft.com/en-us/power-bi/guidance/power-bi-optimization 

 

Best Regards,
Community Support Team _ Ailsa Tao