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Refresh now only works for user that configured the dataset

The past couple of days when users, other than the user that configured the dataset, clicks "Refresh now" it fails on datasets in Power BI Service. 

Datasource: Azure SQL Server, Authentication method: Basic.

End users use their own OAuth2 credentials: False.

Previously it has worked, such that all users with acces to the workspace could refresh the reports, and the connection was using the SQL Server Authentication.

We have never had the need to use a gateway for this.


Can't refresh your data
The credentials you provided for the data source are invalid. Please check the credentials for all the data sources.
Please try again later or contact support. If you contact support, please provide these details.
Activity ID: ca179465-d272-4cd6-be97-f23ab6e7caf1
Request ID: aea423e5-0d19-5c89-4463-e7e3bf8f2206
Correlation ID: 576d4eff-8c50-40af-1a86-75f26a6a5ac8
Status code: 404
Time: Fri Mar 01 2019 14:53:51 GMT+0100 (Centraleuropæisk normaltid)
Version: 13.0.8482.156
Cluster URI:

Status: Accepted
Community Support

Hi @jagatho ,


I have reported this issue internally: CRI 107860631. Will update here once I get any information. 


Best Regards,
Qiuyun Yu 

Community Support
Status changed to: Accepted
Community Support

Hi @jagatho ,


The PG team already created a bug to track the issue, will update here once I get any information. 


Best Regards,
Qiuyun Yu 

Regular Visitor

We are having the same problem at here, since a month ago.
It's been a huge headache. 


Any update?



Community Support

Hi all,


The issue will be fixed around 4/19/2019. 


Best Regards,
Qiuyun Yu