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Refresh failed: Delivery Dashboard has failed to refresh

Hi Support,

 

I have several Power BI reports all named "Delivery Dashboard" that are published under different workspaces. Each is scheduled for auto refresh at 1am.

 

This morning I received an error but I have no idea which was failed. Would be helpful if it included the workspace name or some way to tell.

 

The field 'xxx' already exists in the record.

Next refresh for Delivery Dashboard is scheduled for 01/11/2017 01:00:00.

 

Technical Information:

Activity Id: 69717db0-0d07-4c10-8dfd-1a3d2bca2151

Request Id: c9ed02d1-12eb-42a9-b865-c5b3f39bfda1

Cluster Name: WABI-SOUTH-EAST-ASIA-redirect.analysis.windows.net

Refresh Start Time: 01/09/2017 14:05:07Z

Refresh End Time: 01/09/2017 14:06:55Z

 

Kind Regards,

David

Status: Delivered
Comments
v-haibl-msft
Employee

@dharbert

 

Does this issue happen every day? What is the data source of them? I just tried to publish three reports with same name “Delivery Dashboard” to three different workspaces. And then schedule refresh for them at 3pm. I find that all of them refresh successfully after 3pm.

 

Best Regards,

Herbert

Vicky_Song
Impactful Individual
Status changed to: Needs Info
 
dharbert
New Member

Hi Herbert,

 

Funny your name is very close to my last name of Harbert. 🙂

 

Sorry maybe my question was unclear, let me try again.

 

My Setup:

 

-- My Workspace

 

Group Workspaces (from Office 365 Groups)

-- Workspace A

---- Report: Delivery Dashboard

---- Datasource: Delivery Dashboard (Set to refresh each morning at 1am)

 

-- Workspace B

---- Report: Delivery Dashboard

---- Datasource: Delivery Dashboard (Set to refresh each morning at 1am)

 

-- Workspace C

---- Report: Delivery Dashboard

---- Datasource: Delivery Dashboard (Set to refresh each morning at 1am)

 

-- Workspace n ....

 

Question:

Based on my setup above which has been working every day perfectly. Using only the email from Microsoft about a failure, how can I tell which of the "Delivery Dashboard" datasources above failed? In my case I have 15ish Workspaces all with this name of Report and Datasource which I did on purpose.

 

--- Start of Email Message --

From: no-reply@powerbi.com

Subject Line: Refresh failed: Delivery Dashboard has failed to refresh

 

Body:

 

An error occurred while processing the data in the dataset.

 

The field 'xxxxx' already exists in the record.

Next refresh for Delivery Dashboard is scheduled for 01/11/2017 01:00:00.

 

Technical Information:

Activity Id: 69717db0-0d07-4c10-8dfd-1a3d2bca2151

Request Id: c9ed02d1-12eb-42a9-b865-c5b3f39bfda1

Cluster Name: WABI-SOUTH-EAST-ASIA-redirect.analysis.windows.net

Refresh Start Time: 01/09/2017 14:05:07Z

Refresh End Time: 01/09/2017 14:06:55Z

 

Thanks,

Microsoft Power BI

--- End of Email Message --

 

Note: I just happend to need to do something else yesterday and in the process figured out which was broken and was able to fix. This morning refresh worked prefect again.

 

So the main issue is the email that comes in when error doesn't have enough information to help me know what broke and where.

 

Thanks,

David

v-haibl-msft
Employee

@dharbert

 

I see… It seems to be a feature request. I think you should create an idea in http://ideas.powerbi.com for it.

 

Best Regards,

Herbert

Vicky_Song
Impactful Individual
Status changed to: Delivered
 
dharbert
New Member

So here is another example -- I have no idea which one is disabled based on this.

 

Delivery Dashboard data refresh disabled

Delivery Dashboard data refresh has been disabled. You can learn about common reasons refresh fails in our help topics or reach out to our Community for help. As always, you can also contact support.

If you contact support for this issue, please provide them with the following information:

Activity Id: 6918eb4c-9cc5-4321-9a40-6b7fb28e2c82

Request Id: 2f7775e0-49cb-4ebd-a3d0-462fe43cfe0a

Cluster Name: WABI-SOUTH-EAST-ASIA-redirect.analysis.windows.net

Refresh Start Time: 01/12/2017 14:05:07Z

Refresh End Time: 01/12/2017 14:06:10Z

Thanks,

Microsoft Power BI

This email was sent by Microsoft Corporation

One Microsoft Way
Redmond, WA, 98052, USA

Privacy Policy | Terms and Conditions

tringuyenminh92
Memorable Member

Hi @v-haibl-msft, @Vicky_Song,

 

My clients got same issue:

 

SalesReport data refresh disabled

SalesReport data refresh has been disabled. You can learn about common reasons refresh fails in our help topics or reach out to our Community for help. As always, you can also contact support.

If you contact support for this issue, please provide them with the following information:

Activity Id: 18accfa4-d7b7-45a8-95b4-3e14e0332ad9

Request Id: 0b660ebc-5f30-4d5e-8a90-0abf951e5359

Cluster Name: WABI-NORTH-EUROPE-redirect.analysis.windows.net

Refresh Start Time: 02/27/2017 00:01:16Z

Refresh End Time: 02/27/2017 00:04:19Z

Thanks,

Microsoft Power BI

This email was sent by Microsoft Corporation

One Microsoft Way
Redmond, WA, 98052, USA

Privacy Policy | Terms and Conditions

 

 

Should we create support ticket?