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Redshift Connection Error

I am receiving the following error when trying to connect to redshift.  

Feedback Type:
Frown (Error)

Error Message:
Error

Stack Trace:
Microsoft.Mashup.Client.UI.Shared.ExceptionResultException
at Microsoft.Mashup.Evaluator.EvaluationHost.OnException(IEngineHost engineHost, IMessageChannel channel, ExceptionMessage message)
at Microsoft.Mashup.Evaluator.MessageHandlers.TryDispatch(IMessageChannel channel, Message message)
at Microsoft.Mashup.Evaluator.MessageHandlers.Dispatch(IMessageChannel channel, Message message)
at Microsoft.Mashup.Evaluator.ChannelMessenger.ChannelMessageHandlers.TryDispatch(IMessageChannel channel, Message message)
at Microsoft.Mashup.Evaluator.MessageHandlers.Dispatch(IMessageChannel channel, Message message)
at Microsoft.Mashup.Evaluator.Interface.IMessageChannelExtensions.WaitFor[T](IMessageChannel channel)
at Microsoft.Mashup.Evaluator.RemotePreviewValueSource.PreviewValueSource.WaitFor(Func`1 condition, Boolean disposing)
at Microsoft.Mashup.Evaluator.RemotePreviewValueSource.PreviewValueSource.get_TableSource()
at Microsoft.Mashup.Evaluator.Interface.TracingPreviewValueSource.get_TableSource()
at Microsoft.Mashup.Host.Document.Analysis.PackageDocumentAnalysisInfo.PackagePartitionAnalysisInfo.SetPreviewValue(EvaluationResult2`1 result, Func`1 getStaleSince, Func`1 getSampled)

Stack Trace Message:
Error

Invocation Stack Trace:
at Microsoft.Mashup.Host.Document.ExceptionExtensions.GetCurrentInvocationStackTrace()
at Microsoft.Mashup.Client.UI.Shared.StackTraceInfo..ctor(String exceptionStackTrace, String invocationStackTrace, String exceptionMessage)
at Microsoft.PowerBI.Client.Windows.Telemetry.PowerBIUserFeedbackServices.GetStackTraceInfo(Exception e)
at Microsoft.PowerBI.Client.Windows.Telemetry.PowerBIUserFeedbackServices.ReportException(IWindowHandle activeWindow, IUIHost uiHost, FeedbackPackageInfo feedbackPackageInfo, Exception e, Boolean useGDICapture)
at Microsoft.Mashup.Client.UI.Shared.UnexpectedExceptionHandler.<>c__DisplayClass14_0.<HandleException>b__0()
at Microsoft.Mashup.Client.UI.Shared.UnexpectedExceptionHandler.HandleException(Exception e)
at Microsoft.PowerBI.Client.Windows.Utilities.UIBlockingAwareExceptionHandler.HandleException(Exception e)
at Microsoft.Mashup.Client.UI.Shared.DataImporter.HandleImportEvaluationException(ExceptionResult exceptionView, Query query, String sourceID, String formulaTitle, Boolean isNewQuery, Boolean isFromEditor)
at Microsoft.Mashup.Client.UI.Shared.DataImporter.OnGetPreviewResult(PreviewResult preview, Query query, String sourceID, String formulaTitle, Nullable`1 explicitImportDestination, Boolean isNewQuery, Boolean isFromEditor)
at Microsoft.Mashup.Client.UI.Shared.DataImporter.GetPreviewResult(Query query, String sourceID, String formulaTitle, Boolean isNewQuery, Boolean isFromEditor, Nullable`1 explicitImportDestination)
at Microsoft.Mashup.Client.UI.Shared.DataImporter.<>c__DisplayClass87_1.<OnQuerySettingsResolved>b__0()
at Microsoft.Mashup.Host.Document.ExceptionHandlerExtensions.HandleExceptions(IExceptionHandler exceptionHandler, Action action)
at System.RuntimeMethodHandle.InvokeMethod(Object target, Object[] arguments, Signature sig, Boolean constructor)
at System.Reflection.RuntimeMethodInfo.UnsafeInvokeInternal(Object obj, Object[] parameters, Object[] arguments)
at System.Delegate.DynamicInvokeImpl(Object[] args)
at System.Windows.Forms.Control.InvokeMarshaledCallbackDo(ThreadMethodEntry tme)
at System.Windows.Forms.Control.InvokeMarshaledCallbackHelper(Object obj)
at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
at System.Windows.Forms.Control.InvokeMarshaledCallback(ThreadMethodEntry tme)
at System.Windows.Forms.Control.InvokeMarshaledCallbacks()
at System.Windows.Forms.Control.WndProc(Message& m)
at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)
at System.Windows.Forms.UnsafeNativeMethods.DispatchMessageW(MSG& msg)
at System.Windows.Forms.UnsafeNativeMethods.DispatchMessageW(MSG& msg)
at System.Windows.Forms.Application.ComponentManager.System.Windows.Forms.UnsafeNativeMethods.IMsoComponentManager.FPushMessageLoop(IntPtr dwComponentID, Int32 reason, Int32 pvLoopData)
at System.Windows.Forms.Application.ThreadContext.RunMessageLoopInner(Int32 reason, ApplicationContext context)
at System.Windows.Forms.Application.ThreadContext.RunMessageLoop(Int32 reason, ApplicationContext context)
at System.Windows.Forms.Form.ShowDialog(IWin32Window owner)
at Microsoft.Mashup.Client.UI.Shared.WindowManager.ShowModal[T](T dialog, Func`1 showModalFunction)
at Microsoft.PowerBI.Client.Program.<>c__DisplayClass4_1.<Main>b__2()
at Microsoft.PowerBI.Client.Windows.IExceptionHandlerExtensions.<>c__DisplayClass3_0.<HandleExceptionsWithNestedTasks>b__0()
at Microsoft.Mashup.Host.Document.ExceptionHandlerExtensions.HandleExceptions(IExceptionHandler exceptionHandler, Action action)
at Microsoft.PowerBI.Client.Program.Main(String[] args)


PowerBINonFatalError:
{"AppName":"PBIDesktop","AppVersion":"2.105.923.0","ModuleName":"","Component":"Microsoft.Mashup.Evaluator.EvaluationHost","Error":"Microsoft.Mashup.Client.UI.Shared.ExceptionResultException","MethodDef":"OnException","ErrorOffset":""}

Snapshot Trace Logs:
C:\Users\Patrick Samuels\Microsoft\Power BI Desktop Store App\FrownSnapShot642ef39d-6b33-4c12-99a6-c55e78d4ee0b.zip

Model Default Mode:
Empty

Model Version:
PowerBI_V1

Performance Trace Logs:
C:\Users\\Microsoft\Power BI Desktop Store App\PerformanceTraces.zip

Enabled Preview Features:
PBI_enableWebView2
PBI_mobileAuthoringFormattingUI
PBI_useModernFormatPane
PBI_sparklines

Disabled Preview Features:
PBI_shapeMapVisualEnabled
PBI_SpanishLinguisticsEnabled
PBI_qnaLiveConnect
PBI_azureMapVisual
PBI_compositeModelsOverAS
PBI_enhancedTooltips
PQ_WebView2Connector
PBI_scorecardVisual
PBI_lineChartError
PBI_fieldParametersSuperSwitch

Disabled DirectQuery Options:
TreatHanaAsRelationalSource

Cloud:
GlobalCloud

ExceptionResultMessage:
Value cannot be null.
Parameter name: source

PowerBIUserFeedbackServices_IsReported:
True

Formulas:


section Section1;

shared Query1 = let
Source = AmazonRedshift.Database("redshift.greenhouse.io","greenhouse")
in
Source;

Status: Investigating

Hi @PaddyHS ,

 

What error message do you get? Have you successfully connected to this data source in the past?Please go to “File –> Options and Settings –> Data Source Settings”, under “Global permissions”, select any old Amazon Redshift data source connections and click on clear permission in Power BI Desktop, then connect to it and check if it is successful.

 

In addition, do you configure SSL for the Amazon Redshift? If so, ensure that the SSL protocol version is lower than TLS 1.2.

 

Best Regards,
Community Support Team _ Caitlyn

Comments
v-caitlyn-mstf
Community Support
Status changed to: Investigating

Hi @PaddyHS ,

 

What error message do you get? Have you successfully connected to this data source in the past?Please go to “File –> Options and Settings –> Data Source Settings”, under “Global permissions”, select any old Amazon Redshift data source connections and click on clear permission in Power BI Desktop, then connect to it and check if it is successful.

 

In addition, do you configure SSL for the Amazon Redshift? If so, ensure that the SSL protocol version is lower than TLS 1.2.

 

Best Regards,
Community Support Team _ Caitlyn

PaddyHS
Regular Visitor

I received the details outlined in my original post.  However, today I am receiving the error in the image below.  redshift error 2.png

miriambb
Frequent Visitor

Hi PaddyH,

 

I am getting the exact same error. I am trying to connect the data base for the first time. I did it before in Tableau but with PowerBi its not working. Did you manage to solve it? and if so how?

 

Thank you

Mriiam

PaddyHS
Regular Visitor

Hi @miriambb 

 

No I have not resolved this.  I have been working with a Greenhouse representative.  I was able to connect to redshift via DBeaver without a problem.  Something is the matter with Power BI.  

miriambb
Frequent Visitor

Hi @PaddyHS ,

 

I currently have it connected with Tableau and it's working. What did Greenhouse tell you? I submitted a ticket with them as well!

 

Thank you

Miriam

PaddyHS
Regular Visitor

@miriambb 

Greenhouse didn't have a solution for connecting the standard way.  They gave me a guide for installing and connecting using PostgreSQL.  I need to get time with my admin in order to carry this out.  

miriambb
Frequent Visitor

Hi Paddy,

 

Is it too much to ask if you send me the guide?

thank you

Miriam

PaddyHS
Regular Visitor

Hey @miriambb,

Sorry for the delay. See attached.Picture1.png