R visual error - "package '...'was installed by an R version with different internals"

[waltheed]

Hi, 

I ran into this issue displaying an R visual in Power BI desktop. The script works fine in RStudio, and also on powerbi.com

The error I get is: 

Error Message:
R script error.
Error: package or namespace load failed for 'ggplot2':
 package 'scales' was installed by an R version with different internals; it needs to be reinstalled for use with this R version

This is what the script looks like. It's a simple test of showing an R visual in Power BI. 

I created a report with a R visual, with this script:

library(ggplot2)
ggplot(dataset, aes( x =dataset$lotsize, y=dataset$price)) + geom_point(shape=1) + geom_smooth()

The ggplot2 package is installed in the R home\library folder. So is the scales package. 

Can you please investigate and solve this? 

[waltheed]

I got it to work with an older R version (R-3.4.4, March 2018).

I did not work with the current version (R-3.5.1, July 2018) or the previous version (R-3.5.0, April 2018).

Still there is an issue in Power BI Desktop: why is it working in RStudio and not in Power BI Desktop while they are using the same R installation?

[v-qiuyu-msft]

Hi @waltheed,

I'm not able to reproduce the issue on my side.

In your scenario, please check if "ggplot2" package already installed for R version 3.5.1. If it is, please uninstall it follow: https://stackoverflow.com/questions/26573368/uninstall-remove-r-package-with-dependencies. Then install the "ggplot2" package for R 3.5.1 and test again in Power BI desktop. 

Best Regards,
Qiuyun Yu 

[Haydeh]

Hi everyone,

I have the same error. although I have updated my R version to R-3.5.1 and in Options menue the

Detected R home directorirs is allighned with R version, still get this error mesege:

(Note: All packages are installed as well).

The Dumbbell graph used to be visualised fine with R.3.2 but when I upgraded R to 3.5.1 I get this error.

any support is appreciated,

Haydeh

Feedback Type:
Frown (Error)

Timestamp:
2018-10-01T20:28:41.9686831Z

Local Time:
2018-10-01T13:28:41.9686831-07:00

Session ID:
243cb8bd-b8e3-4c86-bd6d-b43ad33f58a6

Release:
September 2018

Product Version:
2.62.5222.761 (18.09) (x64)

Error Message:
R script error.
Loading required package: XML
Error: package or namespace load failed for 'XML':
package 'XML' was installed by an R version with different internals; it needs to be reinstalled for use with this R version
Warning message:
In libraryRequireInstall("XML") :
*** The package: 'XML' was not installed ***
Loading required package: htmlwidgets
Error: package or namespace load failed for 'htmlwidgets':
package 'htmltools' was installed by an R version with different internals; it needs to be reinstalled for use with this R version
Warning message:
In libraryRequireInstall("htmlwidgets") :
*** The package: 'htmlwidgets' was not installed ***
Loading required package: ggplot2
Error: package or namespace load failed for 'ggplot2':
package 'scales' was installed by an R version with different internals; it needs to be reinstalled for use with this R version
Warning message:
In libraryRequireInstall("ggplot2") :
*** The package: 'ggplot2' was not installed ***
Loading required package: plotly
Loading required package: ggplot2
Error: package or namespace load failed for 'ggplot2':
package 'scales' was installed by an R version with different internals; it needs to be reinstalled for use with this R version
Failed with error: 'package 'ggplot2' could not be loaded'
Warning message:
In libraryRequireInstall("plotly") :
*** The package: 'plotly' was not installed ***
Loading required package: ggplotly
Warning messages:
1: In library(package, lib.loc = lib.loc, character.only = TRUE, logical.return = TRUE, :
there is no package called 'ggplotly'
2: In libraryRequireInstall("ggplotly") :
*** The package: 'ggplotly' was not installed ***
Loading required package: gapminder
Error: package or namespace load failed for 'gapminder':
package 'tibble' was installed by an R version with different internals; it needs to be reinstalled for use with this R version
Warning message:
In libraryRequireInstall("gapminder") :
*** The package: 'gapminder' was not installed ***
Loading required package: gsubfn
Loading required package: proto
Loading required package: magrittr
Loading required package: htmlwidgets
Error: package or namespace load failed for 'htmlwidgets':
package 'htmltools' was installed by an R version with different internals; it needs to be reinstalled for use with this R version
Warning message:
In libraryRequireInstall("htmlwidgets") :
*** The package: 'htmlwidgets' was not installed ***
Loading required package: XML
Error: package or namespace load failed for 'XML':
package 'XML' was installed by an R version with different internals; it needs to be reinstalled for use with this R version
Warning message:
....

[Anonymous]

Following up, this appears to be a problem unique to the htmltools library.  I'm able to load ggplot, but the Power BI visuals bomb out when attempting to load htmltools.  Maybe PowerBI is trying to load the library with its internal version? (C:\Program Files\Microsoft\MRO-3.3.2\)

Installation of htmltools library:

[Workspace loaded from ~/.RData]

> remove.packages("htmltools")
Removing package from ‘C:/Users/.../Documents/R/win-library/3.5’
(as ‘lib’ is unspecified)
> install.packages("htmltools")
Installing package into ‘C:/Users/.../Documents/R/win-library/3.5’
(as ‘lib’ is unspecified)
trying URL 'https://cran.rstudio.com/bin/windows/contrib/3.5/htmltools_0.3.6.zip'
Content type 'application/zip' length 660594 bytes (645 KB)
downloaded 645 KB

package ‘htmltools’ successfully unpacked and MD5 sums checked

The downloaded binary packages are in
	C:\Users\...\AppData\Local\Temp\RtmpsfBP2w\downloaded_packages
> require(htmltools)
> 

Both RStudio and PowerBI are pointing to the same instance of R:

RStudio Option:

R version:
[Default] [64-bit] C:\Program Files\R\R-3.5.1

PowerBI Option:

Detected R home directories:
C:\Program Files\R\R-3.5.1

The relevant error log:

Loading required package: ggplot2
Loading required package: htmltools
Error: package or namespace load failed for 'htmltools':
 package 'digest' was installed by an R version with different internals; it needs to be reinstalled for use with this R version
Installing package into 'C:/Users/eyphn2w/Library'
(as 'lib' is unspecified)
trying URL 'http://cran.us.r-project.org/bin/windows/contrib/3.5/htmltools_0.3.6.zip'
Content type 'application/zip' length 660594 bytes (645 KB)
==================================================

Loading required package: htmltools
Error: package or namespace load failed for 'htmltools':
 package 'digest' was installed by an R version with different internals; it needs to be reinstalled for use with this R version
Error: could not install htmltools
Execution halted

[ImkeF]

same here

[ImkeF]

This is a bug and there is a workaround: https://www.thebiccountant.com/2019/05/02/bug-in-power-bi-r-scripts-package-was-installed-with-diffe...

But it would be great if Microsoft could fix it.

[ashvin]

Hello,

I am unable to switch libraries as mentioned in the workaround suggested above. I deleted the 1st path and with only the default Microsoft-openR client the problem persisted. 

However I noticed that PowerBI tries to load packages from a different library path ("C:/User/User_name/Library" - in my case) when using the R visuals and I printed the list of libraries inside the Rvisuals using .libPaths() command. So after installing the packages into this new location, I am able to run my R scripts in Rvisuals without any issues. No more namespace conflicts.

Some extra information – When Rstudio/Rclient is triggered from non-administrator account then R/Rstudio create a path to install the packages.  This is usually  "C:/Users/User_name/Documents/R/win-library/R_version_used", running Rstudio/Rclient as administrator did not create 2 paths for me. 

Hope this helps!