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R error on file open

Hello,

 

I keep getting this error when I open an existing Power BI file.

 

Feedback Type:
Frown (Error)

Timestamp:
2019-08-22T13:48:14.6813379Z

Local Time:
2019-08-22T09:48:14.6813379-04:00

Session ID:
b0ea4015-f612-4889-872d-0a6054439f9b

Release:
August 2019

Product Version:
2.72.5556.701 (19.08) (x64)

Stack Trace:
at Microsoft.PowerBI.Client.Windows.CustomVisualsHostService.<>c__DisplayClass26_0.<InstallDependencies>b__0()
at Microsoft.Mashup.Host.Document.ExceptionHandlerExtensions.HandleExceptions(IExceptionHandler exceptionHandler, Action action)

Error Code:
-2147467259 (0x80004005)

InnerException.Stack Trace:
at System.Xml.Serialization.XmlSerializer.Deserialize(XmlReader xmlReader, String encodingStyle, XmlDeserializationEvents events)
at System.Xml.Serialization.XmlSerializer.Deserialize(TextReader textReader)
at Microsoft.PowerBI.Scripting.R.Settings.RSettingsManager.Load()

OS Version:
Microsoft Windows NT 10.0.18362.0 (x64 en-US)

CLR Version:
4.7 or later [Release Number = 528040]

Peak Virtual Memory:
38.2 GB

Private Memory:
592 MB

Peak Working Set:
781 MB

IE Version:
11.295.18362.0

User ID:
41ea5906-5ca7-46e5-bc77-dd22ad519f3f

Workbook Package Info:
1* - en-US, Query Groups: 0, fastCombine: Disabled, runBackgroundAnalysis: True.

Telemetry Enabled:
True

Model Default Mode:
Import

Snapshot Trace Logs:
C:\Users\ashaner\Microsoft\Power BI Desktop Store App\FrownSnapShot817063210.zip

Enabled Preview Features:
PBI_showIncrementalRefreshPolicy
PBI_qnaLiveConnect

Disabled Preview Features:
PBI_shapeMapVisualEnabled
PBI_SpanishLinguisticsEnabled
PBI_NewWebTableInference
PBI_userFavoriteResourcePackagesEnabled

Disabled DirectQuery Options:
TreatHanaAsRelationalSource

Cloud:
GlobalCloud

DPI Scale:
200%

Supported Services:
Power BI

Status: New
Comments
Moderator

Hi @ashaner

 

Were you able to open the report in Power BI desktop version previously? 

Please update Power BI desktop to the latest version 2.72.5556.801 then test again. 

 

Best Regards,
Qiuyun Yu